Traveling District Customer Service Representative

TEKsystemsCanton, OH
$19 - $19Onsite

About The Position

As a District Support Rep you will be in charge of assisting new customers with getting acclimated within various software they have purchased. This position will require travel (both locally by car and nationally by plane) for up to 1 week per month. You will respond to inquiries via email and phone and travel to client sites to help with software installation and to assist with any questions. You will also train employees at client sites to become proficient within the software.

Requirements

  • Will travel up to 2 weeks per month both in state and out of state to train customers
  • Requires travel (both locally by car and nationally by plane) for up to 1 week per month
  • Response to inquiries via email and phone
  • Travel to client sites to help with software installation to assist with any questions
  • Train employees at client site to become proficient within the software

Responsibilities

  • Assist new customers with getting acclimated within various software they have purchased
  • Respond to inquiries via email and phone
  • Travel to client sites to help with software installation
  • Assist with any questions at client sites
  • Train employees at client site to become proficient within the software

Benefits

  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)
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