Traveling Commercial/Industrial Service Technician

Pye-Barker Fire & Safety • Wilmington, NC

28d • Onsite

About The Position

The Traveling Commercial/Industrial Service Technician independently services and maintains security systems, including intrusion alarms, access control, CCTV, and related low-voltage systems. The role ensures systems function properly, meet customer expectations, and comply with applicable codes and standards. The technician travels to job sites as required and works in commercial, industrial, and construction environments.

Requirements

• High school diploma or equivalent.
• At least 3 years of experience in the fire and life safety industry as an apprentice or technician.
• Valid driver’s license with a clean driving record, if driving is required for the role.
• Strong working knowledge of intrusion alarms, access control, CCTV, and low-voltage systems.
• Ability to work independently and complete standard service jobs without direct supervision.
• Ability to read and interpret technical documents and system drawings.
• Ability to perform physical tasks including lifting, climbing ladders, standing, walking, bending, and kneeling for extended periods.
• Ability to lift 50 or more pounds.

Responsibilities

• Independently service, troubleshoot, repair, inspect, and maintain security and related low-voltage systems.
• Diagnose system issues and complete corrective actions in a timely and professional manner.
• Test and verify system functionality and compliance with applicable codes, standards, and customer requirements.
• Perform routine inspections and preventive maintenance.
• Read and interpret blueprints, wiring diagrams, system layouts, and technical manuals.
• Use hand tools and testing equipment to complete service work safely and efficiently.
• Complete service documentation, inspection reports, and work orders accurately and on time.
• Communicate professionally with customers, team members, and supervisors about job progress and system status.
• Follow company safety procedures and customer site requirements.
• Travel to job sites as required.
• Adhere to the Code of Conduct, Confidentiality Agreement, and Company Safety Policy.
• Perform other duties as assigned by management.

Benefits

• Excellent pay
• Medical, dental, and vision coverage
• Company-paid life insurance
• Company-paid short-term disability
• 401(k) with employer match
• Paid vacation and company holidays
• Training and career development
• Company vehicle, if applicable to the job
• Immediate qualification for the ALL In Ownership Plan for eligible full-time employees

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED