Travel Trainer

The Kennedy Collective•Trumbull, CT

3d•$20 - $24•Remote

About The Position

The Travel Trainer helps seniors, transition-age students, and people with physical and developmental disabilities learn how to use public transportation safely and on their own. This is a community-based role that works across Connecticut on fixed route bus and rail systems. You will teach real-world travel skills, guide riders through live transit practice, and help people gain more freedom in daily life. The most important outcome of this role is helping participants build the skills and confidence to use public transit with greater independence and safety.

Requirements

High School Diploma or GED
Knowledge of fixed route public transit systems
Ability to teach and support people in community-based settings
Skill using mobile apps for maps, routes, and schedules
Working knowledge of Microsoft 365, email, Outlook scheduling, and documentation
Strong planning, time management, and communication skills
Valid driver’s license and satisfactory driving record
Ability to travel statewide and ride transit with participants
Ability to work outdoors and in varied weather conditions

Nice To Haves

Experience supporting people with disabilities, seniors, or transition-age youth
Experience in training, coaching, or community instruction
Familiarity with reduced fare programs and transit access supports
Experience working with schools, public agencies, or community organizations
Bilingual communication skills

Responsibilities

Provide one-to-one travel training
Teach participants how to safely use fixed route transit in real community settings.
Assess rider needs and build training plans
Identify barriers, strengths, and goals so each participant receives the right level of support.
Teach core transit and safety skills
Cover street crossing, route reading, transfers, fare payment, landmark use, emergency procedures, and use of mobile tools.
Manage referrals and documentation
Respond to referrals, track progress, and complete records on time to support service quality and contract compliance.
Build community awareness
Educate schools, agencies, and community partners about the value and availability of travel training services.