Travel Therapy Coordinator

Upstream Rehabilitation•Birmingham, AL

5d•Remote

About The Position

Upstream Rehabilitation is looking for a Travel Therapy Coordinator to join their team. This is a remote position that requires the candidate to reside in the United States. Upstream Rehabilitation is the country’s largest dedicated provider of outpatient physical and occupational therapy services. Their mission is to inspire and empower the lives they touch, to serve their communities, and to lead with purpose-driven passion. They are committed to delivering remarkable experiences and fostering an inclusive workplace where differences are valued and celebrated. With over 1,200 locations nationwide, 26 brand partners, and over 8,000 employees, Upstream operates at scale while leveraging data, technology, and innovation to drive smarter decisions and operational excellence across the organization. As a Travel Therapy Coordinator, you will support the Travel Therapy team by managing key administrative tasks and contributing to the program’s operational success. This role plays a direct part in ensuring the company can staff clinics and deliver exceptional patient care by supporting clinical hiring, especially for their industry-leading Traveler Program. Your contributions will help advance Upstream’s mission, vision, and values every day.

Requirements

High school diploma or GED.
1+ years of experience in a detail-oriented, self-directed administrative or coordination role.
Strong attention to detail with the ability to manage multiple priorities accurately.
Demonstrated ability to exercise sound judgment and work independently to meet deadlines and objectives.
Strong written and verbal communication skills, with strong organizational and time management capabilities.
Proficiency in Microsoft Office Suite or similar business tools (e.g., Excel, Outlook, Teams).
Ability to travel up to 5% as needed.

Nice To Haves

Bachelor’s degree.
Experience managing multiple schedules, priorities, or stakeholders in a fast-paced, deadline-driven environment.

Responsibilities

Maintain accurate tracking of clinical contractors, contract labor requisitions and candidate records.
Serve as a primary point of contact for hiring managers and MSP/agency partners, ensuring timely communication and support.
Distribute contractor confirmations and provide regular requisition status updates to stakeholders.
Attend and support monthly touchpoint meetings with agency partners.
Generate and distribute weekly, bi-weekly and monthly reports to support workforce planning and travel program performance.
Ensure the travel team roster, schedules, and intranet pages are consistently up to date.
Monitor requisitions and provide regular status updates to hiring managers and agency partners.
Coordinate internal initiatives, including Journey All Staff and Journey Mentor programs.
Support the Travel Therapy Manager and Specialist in managing the National Travel Team, including: Scheduling travelers in partnership with leadership, Initiating clinic transfers and tracking credentialing progress, Collecting performance reviews and post-assignment evaluations, Ordering and distributing traveler welcome kits.
Participate in National Traveler Welcome Meetings and ongoing team meetings.
Help develop and improve processes to streamline onboarding, credentialing, and compliance for travelers.
Build and maintain strong relationships with hiring managers and business office partners.
Other projects and duties as assigned.