Travel Therapy Coordinator

Upstream Rehabilitation
Hybrid

About The Position

Upstream Rehabilitation is looking for a Recruiting and Travel Therapy Coordinator to join their team. The Recruiting and Travel Therapy Coordinator is responsible for administrative support of the recruiting and travel therapy teams. This position provides support to the Travel Therapy Manager with various aspects of the National Travel Team. This position also provides support to the Sr. VP and Directors of Recruiting. The position is responsible for supporting the mission, vision and values of Upstream Rehabilitation. This position does not have any supervisory duties.

Requirements

  • High School Diploma, GED, or equivalent required
  • Experience with managing associate schedules preferred.
  • Must be highly organized and detail oriented.
  • Knowledge and understanding of company mission, vision, values and the ability to demonstrate operating within our operational standards.
  • Ability to model positive behavior, organize and maintain workflow, work with minimal supervision and exercise independent judgment.
  • Must possess excellent written and oral communication skills.
  • Demonstrate effective follow-through in implementing the goals/objectives of the organization and be willing to follow directives.
  • Ability to travel up to 5% of the time.

Nice To Haves

  • Bachelor’s Degree preferred.

Responsibilities

  • Supports Travel Therapy Manager with management of National Travel Team and Contract Labor
  • Responsible for scheduling of National Travelers with guidance from travel therapy manager
  • Responsible for initiation of clinic transfers
  • Responsible for collecting performance reviews and post assignment evaluations from clinics and travelers
  • Responsible for packaging and sending traveler and contractor confirmations.
  • Responsible for maintaining contractor new hire tracker
  • Attends National Traveler Welcome Meetings and national traveler team meetings.
  • Maintains accurate travel team roster and schedule.
  • Assists Travel Therapy Manager with reports
  • Maintains Travel Team Source Pages
  • Maintains a positive relationship with Upstream hiring managers and business office peers
  • Assists with the development of processes to streamline onboarding, credentialing and compliance for all travelers.
  • May be asked to attend recruiting events in local markets.
  • Supports recruiting leadership through recruiting bonus reports and admin tasks as assigned.
  • Responds timely to emails and phone calls during business hours.
  • Is responsive: on time for meetings, returns phone calls in a timely manner, meets deadlines and meets commitments.
  • Maintains confidentiality regarding information regarding new acquisitions, operational and leadership changes, and other highly sensitive information.
  • Displays professional appearance and attitude in office, field, and digital environments
  • Ensures integrity in use of time off, work related expense reports, use of company time use of company equipment and resources.
  • Takes responsibility for actions, accepts responsibility for mistakes, and reports self-errors to immediate supervisor in a timely manner.
  • Available and reachable during core business hours.
  • Shares information, which is of value to others. Solicits input from others and responds to that information as appropriate.
  • Influences peers in a way that reinforces the standards for performance communicated by the organization and their immediate supervisor.
  • Accepts constructive feedback.
  • Keeps supervisor informed of issues, needs and the successes of the clinical recruiting team.
  • Focuses on positive, effective problem/complaint resolution with internal and external customers and explores every avenue to meet customer needs.
  • Works to create a positive work environment for team members, in-field partners, and other departmental partners.
  • Other duties as assigned.
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