Travel Team Supervisor

DSVBoulder City, NV
Onsite

About The Position

DSV is seeking a Travel Team Supervisor to oversee larger, multi-shift, or higher-complexity operations within the facility. This role involves conducting staff meetings, keeping management and client representatives informed of operational issues, and providing coaching and mentoring to supervisors and lead team members. The Travel Team Supervisor will partner closely with Operations Management to support operational planning, staffing strategies, and workload forecasting. This position is responsible for proactively identifying operational risks, trends, and improvement opportunities, developing action plans, and ensuring consistent execution of SOPs, safety standards, and quality requirements. The role drives the achievement of productivity, service, safety, and financial KPIs, supports cost control initiatives, and leads continuous improvement projects. The Travel Team Supervisor acts as a primary escalation point for complex employee relations, performance, or operational issues and participates in workforce planning, succession planning, and talent development activities. They will also support the implementation of new processes, systems, or client requirements and communicate effectively with senior leadership and client representatives on operational performance and risks. Additionally, the role involves reviewing operational data and metrics to guide decision-making, supporting audits, compliance reviews, and corrective action plans, and assisting in physical operations as needed to ensure service continuity.

Requirements

  • Relevant experience
  • Skills
  • Education
  • Certifications

Responsibilities

  • Conducts staff meetings to review daily and weekly work activities, plan workload, and support continuous improvement.
  • Keeps management and client representatives informed of operational issues that may impact service, safety, or cost.
  • Leads and oversees larger, multi-shift, or higher-complexity operations within the facility.
  • Provides coaching, mentoring, and guidance to Supervisors and lead team members.
  • Partners closely with Operations Management to support operational planning, staffing strategies, and workload forecasting.
  • Proactively identifies operational risks, trends, and improvement opportunities and develops action plans.
  • Ensures consistent execution of SOPs, safety standards, and quality requirements across teams.
  • Drives achievement of productivity, service, safety, and financial KPIs.
  • Supports cost control initiatives and leads continuous improvement projects.
  • Acts as a primary escalation point for complex employee relations, performance, or operational issues.
  • Participates in workforce planning, succession planning, and talent development activities.
  • Supports implementation of new processes, systems, or client requirements.
  • Communicate effectively with senior leadership and client representatives on operational performance and risks.
  • Reviews operational data and metrics to guide decision-making.
  • Supports audits, compliance reviews, and corrective action plans.
  • Assists in physical operations as needed to ensure service continuity.

Benefits

  • Eligibility for benefits is available through the DSV Benefits Showcase.
  • Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.
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