Travel Team Supervisor

DSVHenderson, NV
Onsite

About The Position

DSV – Global Transport and Logistics is seeking a Travel Team Supervisor to oversee larger, multi-shift, or higher-complexity operations within the facility. This role involves leading and guiding Supervisors and lead team members, partnering with Operations Management on planning and staffing, and proactively identifying operational risks and improvement opportunities. The supervisor will ensure consistent execution of SOPs, safety standards, and quality requirements, driving the achievement of key performance indicators (KPIs) such as productivity, service, safety, and financial goals. This position also supports cost control initiatives, leads continuous improvement projects, and acts as a primary escalation point for complex employee relations, performance, or operational issues. Additionally, the role participates in workforce and talent development activities, supports the implementation of new processes and systems, and communicates operational performance and risks to senior leadership and client representatives. The supervisor will review operational data to guide decision-making, support audits and compliance reviews, and assist in physical operations as needed to ensure service continuity.

Requirements

  • Relevant experience
  • Skills
  • Education
  • Certifications

Responsibilities

  • Conducts staff meetings to review daily and weekly work activities, plan workload, and support continuous improvement.
  • Keeps management and client representatives informed of operational issues that may impact service, safety, or cost.
  • Leads and oversees larger, multi-shift, or higher-complexity operations within the facility.
  • Provides coaching, mentoring, and guidance to Supervisors and lead team members.
  • Partners closely with Operations Management to support operational planning, staffing strategies, and workload forecasting.
  • Proactively identifies operational risks, trends, and improvement opportunities and develops action plans.
  • Ensures consistent execution of SOPs, safety standards, and quality requirements across teams.
  • Drives achievement of productivity, service, safety, and financial KPIs.
  • Supports cost control initiatives and leads continuous improvement projects.
  • Acts as a primary escalation point for complex employee relations, performance, or operational issues.
  • Participates in workforce planning, succession planning, and talent development activities.
  • Supports implementation of new processes, systems, or client requirements.
  • Communicate effectively with senior leadership and client representatives on operational performance and risks.
  • Reviews operational data and metrics to guide decision-making.
  • Supports audits, compliance reviews, and corrective action plans.
  • Assists in physical operations as needed to ensure service continuity.

Benefits

  • Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase.
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