Travel Support Specialist – Virtual
Destination Careers•Las Vegas, NV
•Remote
About The Position
The Travel Support Specialist assists clients with communications, itinerary updates, and resolving travel issues. The role provides white-glove service by responding to questions about existing and upcoming trips, handling changes and disruptions, coordinating with travel providers, and keeping client records up to date. The position is remote and offers a flexible schedule, with a growth path into travel advisor or team lead roles.
Requirements
- Previous experience in a travel agency or customer support role.
- Strong attention to detail and excellent communication skills.
- Ability to work flexible hours, including evenings or weekends if needed.
- Comfort using booking platforms and CRMs.
Responsibilities
- Respond to client inquiries about existing or upcoming trips.
- Resolve travel issues such as delays, cancellations, and schedule changes in real time.
- Communicate with airlines, hotels, and tour providers to make changes.
- Confirm itinerary details, send reminders, and provide travel tips.
- Document interactions and maintain client records in the CRM system.
Benefits
- Remote work and flexible schedule.
- Growth path into full-time travel advisor or team lead roles.
- Travel discounts.
- Ongoing professional development.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
