Remote Travel Support Specialist

Hallford Travels•Columbus, OH
•Remote

About The Position

We are looking for friendly and reliable individuals to join the team as a Remote Travel Support Specialist. The role assists clients with travel-related questions, supports booking coordination, and provides guidance throughout the travel planning process. It is suited to people who enjoy working with others, have strong communication skills, and are interested in the travel industry.

Requirements

  • Strong communication and customer service skills.
  • Ability to work independently in a remote environment.
  • Comfort using email and online platforms.
  • Organized, with strong attention to detail.
  • Positive and professional communication style.

Nice To Haves

  • Previous customer service or travel experience is helpful but not required.

Responsibilities

  • Provide customer support for clients planning travel.
  • Assist with coordinating travel options, including cruises, hotels, tours, and vacation packages.
  • Respond to client inquiries and provide helpful travel information.
  • Communicate with travel suppliers to confirm reservations and details.
  • Maintain accurate records of client interactions and bookings.
  • Stay informed about travel promotions, destination updates, and supplier information.
  • Support clients before and after travel when needed.

Benefits

  • Remote work opportunity.
  • Flexible scheduling options.
  • Access to travel training and industry resources.
  • Ongoing support from an experienced travel team.
  • Travel industry perks and supplier discounts when available.
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