Travel Support Specialist – Virtual

Destination Careers•Las Vegas, NV
•$35,000 - $65,000•Remote

About The Position

We’re hiring a Travel Support Specialist to assist with client communications, itinerary updates, and travel issue resolution. The role involves providing white-glove service and helping clients with existing or upcoming trips. It is remote, with a flexible schedule.

Requirements

  • Previous experience in a travel agency or customer support role.
  • Strong attention to detail and excellent communication skills.
  • Ability to work flexible hours, including evenings or weekends if needed.
  • Tech-savvy and comfortable using booking platforms and CRMs.

Responsibilities

  • Respond to client inquiries about existing or upcoming trips.
  • Resolve travel issues, including delays, cancellations, and schedule changes, in real time.
  • Communicate with airlines, hotels, and tour providers to make changes.
  • Confirm itinerary details, send reminders, and provide travel tips.
  • Document interactions and maintain client records in the CRM system.

Benefits

  • Remote work and flexible schedule.
  • Growth path into full-time travel advisor or team lead roles.
  • Travel discounts.
  • Ongoing professional development.
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