Travel Security Specialist

Control Risks•New Haven, CT
•$90,000 - $95,000

About The Position

The Travel Security Specialist is an integral member of the Travel Risk Management (TRM) team and helps maintain, enhance, and communicate duty of care responsibilities across a global organization. The role supports the design, governance, and delivery of an enterprise-wide travel security program focused on protecting employees traveling internationally and maintaining alignment with ISO 31030 travel risk management standards. It strengthens the program’s operational continuity, efficiency, and accuracy while improving traveler awareness, preparedness, and engagement.

Requirements

  • At least 3 years of relevant experience in travel security, corporate security, intelligence, risk management, crisis management, or a related field.
  • Working knowledge of travel risk management principles and duty of care responsibilities.
  • Experience assessing security threats and producing concise, actionable intelligence or risk assessments.
  • Experience supporting international travelers or employees operating in higher-risk environments.
  • Strong understanding of geopolitical, security, and operational risks that may affect international business travel.
  • Ability to manage time-sensitive incidents and appropriately escalate issues in a fast-paced environment.
  • Strong written and verbal communication skills, including the ability to translate complex risk information into practical guidance for travelers and business stakeholders.
  • Strong interpersonal skills and ability to work effectively with internal stakeholders, security vendors, travel providers, and assistance partners.
  • Ability to manage sensitive and confidential information with discretion.
  • Flexibility to support urgent travel security incidents outside normal business hours when required.

Nice To Haves

  • Familiarity with ISO 31030 travel risk management standards.
  • Experience with travel risk management, mass notification, intelligence, or traveler tracking platforms.

Responsibilities

  • Serve as a central point of contact for travel security inquiries, triaging and escalating issues as appropriate and providing practical safety and security guidance to international travelers.
  • Develop and maintain standards for assessing countries and regions of heightened risk, including operating procedures and traveler mitigation measures.
  • Monitor security, geopolitical, health, and operational developments that may affect traveling employees and provide timely assessments and recommendations.
  • Coordinate secure journey management, protective services, and logistics support for employees traveling to higher-risk locations.
  • Produce travel security assessments, threat briefings, and other intelligence products to support predictive analysis and operational decision-making.
  • Manage and coordinate responses to security incidents and emergencies affecting international business travelers, including traveler communication and escalation to appropriate stakeholders.
  • Maintain accurate records and support reporting on travel security incidents, risks, and program activities.
  • Develop working relationships with internal stakeholders and external security, intelligence, travel, and assistance providers.
  • Support traveler education and awareness initiatives, including pre-travel briefings and guidance for elevated-risk destinations.
  • Contribute to continuous improvement of travel risk management procedures, standards, and crisis response protocols.

Benefits

  • Medical benefits
  • Prescription benefits
  • Flexible Spending Account (FSA)
  • Dental benefits
  • Vision benefits
  • Life and AD&D insurance
  • Voluntary Life and AD&D insurance
  • Disability benefits
  • Voluntary benefits
  • 401(k) retirement plan
  • Nationwide pet insurance
  • Employee Assistance Program
  • Discretionary bonus scheme based on company and individual performance
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