Travel Security Specialist

Control Risks•New Haven, CT

10d•$90,000 - $95,000

About The Position

The Travel Security Specialist will help maintain, enhance, and communicate duty of care responsibilities across a global organization. As an integral member of the Travel Risk Management (TRM) team, this role supports the design, governance, and delivery of an enterprise-wide travel security program focused on protecting employees traveling internationally and maintaining alignment with ISO 31030 travel risk management standards. The role strengthens the operational continuity, efficiency, and accuracy of the TRM program while improving traveler awareness, preparedness, and engagement. The specialist serves as a central point of contact for travel security inquiries, provides practical safety and security guidance, and triages and escalates issues as appropriate. The role assesses risks, supports secure travel and protective services for higher-risk destinations, produces intelligence and assessment products, and coordinates incident and emergency response affecting international business travelers. It also supports traveler education, stakeholder relationships, program reporting, and continuous improvement of travel risk management procedures and crisis response protocols.

Requirements

At least 3 years of relevant experience in travel security, corporate security, intelligence, risk management, crisis management, or a related field.
Working knowledge of travel risk management principles and duty of care responsibilities.
Experience assessing security threats and producing concise, actionable intelligence or risk assessments.
Experience supporting international travelers or employees operating in higher-risk environments.
Strong understanding of geopolitical, security, and operational risks that may affect international business travel.
Ability to manage time-sensitive incidents and appropriately escalate issues in a fast-paced environment.
Strong written and verbal communication skills, including the ability to translate complex risk information into practical guidance for travelers and business stakeholders.
Strong interpersonal skills and ability to work effectively with internal stakeholders, security vendors, travel providers, and assistance partners.
Ability to manage sensitive and confidential information with discretion.
Flexibility to support urgent travel security incidents outside normal business hours when required.

Nice To Haves

Familiarity with ISO 31030 travel risk management standards.
Experience with travel risk management, mass notification, intelligence, or traveler tracking platforms.

Responsibilities

Serve as a central point of contact for travel security inquiries, triaging and escalating issues and providing practical guidance to international travelers.
Develop and maintain standards for assessing countries and regions of heightened risk, including operating procedures and traveler mitigation measures.
Monitor security, geopolitical, health, and operational developments affecting travelers, and provide timely assessments and recommendations.
Coordinate secure journey management, protective services, and logistics for employees traveling to higher-risk locations.
Produce travel security assessments, threat briefings, and other intelligence products to support predictive analysis and operational decision-making.
Manage and coordinate responses to security incidents and emergencies affecting international business travelers, including traveler communications and escalation to appropriate stakeholders.
Maintain accurate records and support reporting on travel security incidents, risks, and program activities.
Develop working relationships with internal stakeholders and external security, intelligence, travel, and assistance providers.
Support traveler education and awareness initiatives, including pre-travel briefings and guidance for elevated-risk destinations.
Contribute to continuous improvement of travel risk management procedures, standards, and crisis response protocols.