Travel Sales Agent

World Travel Holdings Inc•Remote,

1d•Remote

About The Position

World Travel Holdings is seeking motivated Travel Sales Agents who thrive on building strong client relationships, closing sales, and driving repeat and referral business. If you're passionate about delivering exceptional service and ready to turn your love of travel into a rewarding remote career, this could be the perfect opportunity.

Requirements

Reliable and available to work a full-time schedule between 35-45 hours/week based on business needs.
6-week training schedule: Monday-Friday, 10am-7pm EST.
Post-training shifts may fall between 11:00 AM–11:30 PM EST, Sunday through Saturday, and can include weekends, holidays, and non-consecutive days off.
Quarterly shift-bid scheduling varies between 6:00 AM–2:00 AM EST, Sunday–Saturday, and can include weekends, holidays, and non-consecutive days off.
Minimum of 1 year in a sales role with demonstrated success in building and maintaining client relationships.
Strong typing skills and proficient with internet navigation, chat, email, and Microsoft Office.
Ability to communicate through all mediums (verbal, listening, written) and confidence to make outbound, follow-up calls to customers.
Open to receive coaching feedback through regular meetings and apply learnings.
Able to concentrate and sit or stand at a desk while viewing a computer screen repetitively and answering the phone for each scheduled shift.
Self-motivated and adaptable to succeed in a structured virtual call center with reliable internet (at least 5.0 Mbps upload / 10 Mbps download).
Must have a private, distraction-free workspace where you can focus.
Home office must be in a different residence from any other current remote employee.

Responsibilities

Serve as a trusted travel advisor by delivering expert recommendations tailored to customer needs.
Build new customer relationships by handling 1–2 inbound calls per hour.
Accurately process new vacation reservations and make requested changes to existing reservations in a timely manner.
Adhere to our Customer Connection methodology to ensure customers receive a remarkable experience.
Manage assigned leads by completing multiple follow-up touchpoints and updating CRM records.
Proactively engage prospective customers through targeted outreach campaigns.
Navigate through multiple browsers and systems, chat via instant messaging, and respond to emails all while maintaining an engaged conversation with our customer.
Consistently meet or exceed sales goals by applying team lead feedback, executing sales strategies, and prioritizing calls effectively.
Remain accessible and responsive via phone, email, and chat during scheduled work hours.
Engage in team meetings and training to build knowledge and stay informed of company initiatives.

Benefits

Average first-year earnings are approximately $40K with greater potential as you gain experience.
Compensation includes a guaranteed base pay of $15/hour or performance-based incentives, whichever is greater.
Paid initial training and ongoing development to support your growth and success.
Computer equipment and headset needed to work remote.
Internal support team is available real-time to help you be successful.
Eligible 90 days after hire to include medical, dental, 401K, paid time off, and more.
Deeply discounted cruises, access to travel agent rates, and more.
Comprehensive medical, dental, and vision coverage
Company-paid life and disability insurance
401(k) with discretionary company match
Paid time off and holidays
Travel discounts and employee perks
Employee Assistance Program (EAP)
Professional development and learning opportunities