Travel Sales Advisor
About The Position
As a AAA Travel Counselor, you will be responsible for providing exceptional travel sales and support experiences to our Members. This is a full-time, onsite, 5-day a week position at the AAA Las Vegas, Blue Diamond branch, with Saturdays included. We believe our team should make their mark: over every mile and at every moment, we pride ourselves at helping our Members outsmart life’s obstacles. We are a not-for-profit, membership-based organization that has served our Members for over a century: from our legendary roadside assistance and award-winning insurance products to free travel planning and new innovations.
Requirements
- Basic computer (e.g., Microsoft Word, Outlook, etc.) and industry specific applications (e.g., Galileo, VAX, etc.) and telephone skills.
- GDS experience required (Apollo/Galileo/Travelport).
- Knowledge of travel products and worldwide geography, the ability to read and interpret maps and brochures.
- Strong consultative selling skills with the ability to listen to members’ needs.
- High school diploma or equivalent.
- Works in an office environment sitting at a desk, table or computer workstation for extended periods of time.
- Approximately 70-80 percent of the time spent on the job involves the use of a personal computer.
Nice To Haves
- Bilingual communication skills are a plus.
- 2 years of recent experience selling international and domestic travel services (preferred).
- Travel Institute certification as “CTA, CTC, or CTIE” (preferred).
Responsibilities
- Sells International & Domestic vacation packages, cruises, tours, hotel, car rental, rail and air travel.
- Researches, evaluates and compares appropriate AAA Travel Partner packages to match up with member needs for the purpose of “delivering exceptional member experiences” in every transaction.
- Stays current with world events and latest travel industry developments and trends, and provides relevant information to members.
- Processes and interprets travel documents for members purchasing travel products with AAA and inform them of governmental requirements.
- Initiates contact with members and past customers to prospect for new business and encourages repeat business.
- Cross-sells products and services (e.g., insurance (P&C, Life), new membership accounts, etc.).
Benefits
- Great Pay - opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position
- 401k Matching – $1 for $1 company match up to 6% of eligible earnings per pay period
- Benefits – Medical, Dental, Vision, wellness program and more!
- Paid Holidays
- Paid Time Off – Team Members accrue paid time off monthly.
- Depending on position, an additional 24 hours per year are earmarked for volunteer activities.
- Collaborative Environment – AAA will value your contribution to providing exceptional service to our members
- Free AAA Classic Membership
- AAA Product Discounts
- Tuition Reimbursement Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
