Travel Manager, US

Lenovo•Morrisville, NC

3d•Hybrid

About The Position

The Travel Manager will be responsible for managing Lenovo’s corporate travel program across the U.S. and selected regional/global travel sub-categories. This role will cover both travel procurement sourcing and travel operations management, ensuring cost competitiveness, supplier performance, policy compliance, process efficiency, and high stakeholder satisfaction.

Requirements

Bachelor's degree in related field
5+ years of corporate travel management experience, preferably in multinational companies.
Must be in North Carolina and able to adhere to our hybrid schedule

Nice To Haves

Strong experience in travel sourcing, supplier management, TMC operations, and stakeholder engagement.
Knowledge of corporate travel platforms, online booking tools, expense systems, and travel reporting.
Strong negotiation, analytical, project management, and communication skills.
Fluent Spanish and Portuguese strongly preferred besides English for Americas regional coverage.
Experience working across U.S., LATAM, or global travel markets is highly preferred.
Experience with travel risk management / duty of care.
Familiarity with corporate card, expense reimbursement, and payment processes.
Ability to manage regional implementation projects and vendor transitions.
Strong data capability: Excel, Power BI, supplier dashboards, or equivalent reporting tools.

Responsibilities

Manage regional travel categories including TMC, air, hotel, car rental, rail, ground transportation, private aviation/jet, and other travel-related services.
Support selected global travel sub-categories or act as a subject matter expert for global travel initiatives.
Lead TMC evaluation, selection, implementation, governance, and performance management for the covered region.
Partner with travel managers in other regions to drive global consistency, collaboration, and service optimization.
Manage airline, hotel, car, Visa sourcing, RFPs, commercial negotiations, contracting, and supplier relationship management for travel vendors.
Drive cost savings, improved traveler benefits, service quality, and supplier innovation.
Oversee E2E travel processes including policy, pre-trip approval, booking, in-trip support, exception handling, and compliance.
Improve online/offline service processes and digital travel platforms.
Support travel policy execution, compliance monitoring, exception reporting, and continuous improvement.
Ensure suppliers and internal users follow Lenovo travel policies and local regulatory requirements.
Build strong partnerships with business leaders, HR, Finance, Security, and regional local admins.
Manage stakeholder communications, issue resolution, and satisfaction improvement.
Manage travel data, dashboards, supplier scorecards, savings tracking, service KPIs, compliance reports, and traveler feedback.
Keep drive and identify optimization opportunities.
Collaborate with Security and HR teams on traveler safety, risk management, emergency support, and duty-of-care processes.
Improve traveler experience while balancing cost, compliance, and service quality.