Travel Manager

Jump Trading•Chicago, IL

1d•$125,000 - $175,000•Onsite

About The Position

Jump Trading Group is hiring a Travel Manager based in Chicago or New York to own its global travel product and lead a global travel team. The role sits within Global Workplace Services, alongside regional Workplace Services Managers, and partners closely with global People Operations teams. The Travel Manager is expected to be a resourceful self-starter who thrives in a fast-paced environment, collaborates across levels, and looks for ways to improve how the organization operates. The Travel Manager leads a regional team member in each region and works with colleagues across Global Workplace Services as projects and team needs require. The role owns the global travel program, travel and expense policies, self-service travel experience, expense processes and tools, supplier relationships, traveler communications and training, and travel risk monitoring. It also provides travel and expense insights to business leaders, supports travelers and office visits, and attends professional development events. The position is based onsite in Chicago or New York, with onsite attendance five days per week and availability for evenings and weekends as needed. The annual base salary range is $125,000–$175,000 USD. The position is eligible for a discretionary bonus and includes medical, dental, vision, retirement, leave, and wellness benefits.

Requirements

At least 7 years managing corporate travel and expense programs, including at least 2 years in a management role.
Proficiency with travel and expense systems such as Navan, Concur, and GDS; workplace tools such as Confluence, Workday, and JIRA; and Excel, Word, and PowerPoint.
Experience with travel agency RFPs and implementations, and managing private jet suppliers and logistics.
Technology savvy, with demonstrated workflow automation, project management, and creative problem-solving skills.
Detail-oriented, able to prioritize and work independently in a fast-paced environment with ad hoc demands.
Clear communicator who collaborates across management levels, functions, and regions.
Strong customer service orientation, professional appearance, and a sense of humor.
Genuine curiosity, empathy, and desire to learn and grow.
Reliable availability, including being onsite five days per week and evenings and weekends as needed.
Bachelor's degree.

Responsibilities

Lead and mentor the regional travel team, fostering growth, collaboration, and high performance.
Own the global travel program and travel and expense policies, setting direction with the Director of Workplace Services and adapting them as the business evolves.
Lead the development of a self-service travel experience that enables employees to book travel and manage expenses, using technology, automation, and workflows to reduce friction.
Analyze travel and expense data for trends and savings, and provide tailored information to managers, business leaders, and stakeholders to support business decisions.
Own the expense process and tool configuration end to end, including Concur and Navan; serve as expense administrator approvers and partner with Finance on reimbursements, payment methods, and transactions.
Build relationships with travel agencies, airlines, hotels, and other vendors, and negotiate competitive rates and services.
Create internal marketing, communications, and training to influence traveler behavior, teach business travel practices, introduce products and services, and support change management.
Ensure the team provides travel solutions for employees, candidates, relocations, guests, and consultants, and handle escalations when needed.
Monitor travel restrictions and risks, and proactively communicate changes to the firm.
Share traveler volumes with regional Workplace Services Managers and People Operations to support productive office visits.
Attend industry conferences, webinars, and trainings to stay current in travel management.
Perform other duties as assigned or needed.