Remote Travel Logistics Coordinator

Hallford Travels•Worcester, MA

10d•Remote

About The Position

We are seeking friendly, dependable, and service-oriented individuals to join the team as a Remote Travel Logistics Coordinator. The role assists with coordinating travel details, organizing travel arrangements, and supporting clients throughout the travel-planning process. It is suited to people who enjoy helping others, have strong communication skills, and are interested in working in the travel industry remotely. The coordinator provides customer service to clients planning travel and helps arrange vacation packages, cruises, tours, hotel accommodations, and transportation. They respond to questions, communicate with suppliers to confirm reservations and itinerary details, maintain accurate records of client interactions and bookings, stay informed about promotions and destination information, and assist clients before and after travel when needed.

Requirements

Strong customer service and communication skills.
Ability to work independently in a remote environment.
Comfort using email, online platforms, and basic computer tools.
Strong organization and attention to detail.
Positive attitude and professional communication style.

Nice To Haves

Previous experience in customer service, travel, or logistics coordination is helpful but not required.

Responsibilities

Provide customer service to clients planning travel.
Assist with coordinating vacation packages, cruises, tours, hotel accommodations, and transportation details.
Respond to client questions and provide travel-related information.
Communicate with travel suppliers to confirm reservations and itinerary details.
Maintain accurate records of client interactions and travel bookings.
Stay informed about travel promotions, supplier updates, and destination information.
Assist clients before and after travel when needed.