Travel Director

One10 • Minneapolis, MN

2d • Onsite

About The Position

At One10, we are more than just a workplace; we are a community of individuals who share a common belief – the belief in better products and, equally important, the belief in a better you. Believe in Better Solutions: We take pride in the work we do because we believe in the transformative powers of innovation and recognition. Our commitment to excellence drives us to create solutions that go beyond the ordinary, solutions that have a positive impact on the lives of our customers and clients. Joining One10 means contributing to a culture of continuous improvement, where each day is an opportunity to push boundaries, challenge the status quo, and redefine what's possible. We believe in crafting solutions that make a difference and in setting new standards for quality and ingenuity. Believe in a Better You: At One10, we recognize that our greatest asset is our people. We are committed to fostering an environment that empowers you to thrive both personally and professionally. We believe that by investing in your growth and well-being, we collectively strengthen our ability to achieve greatness. From tailored development programs to a supportive and inclusive culture, we are dedicated to providing the resources and encouragement needed for you to become the best version of yourself. Your success is not just a professional goal; it's our shared commitment.
The Travel Director is responsible for managing the functional areas onsite and to deliver an unforgettable experience for participants. This includes consistently exceeding customer expectations in a functional area lead role (i.e., Food and Beverage, VIP’s, transportation, Meetings).

Requirements

• Comprehensive understanding of client deliverables, client contracts and expectations for functional area and overall program delivery.
• Build and maintain professional relationships with clients, participants and vendors.
• Resolve onsite delivery issues for functional area responsible for.
• Proactively escalate potential client or program issues to Lead Travel Director for timely resolution.
• Adhere to One10 billing and gratuity policies and procedures.
• Complete program debrief document at program completion for functional areas.
• Train and mentor and share knowledge with team members.

Nice To Haves

• Experience in a functional area lead role (i.e., Food and Beverage, VIP’s, transportation, Meetings).

Responsibilities

• Ensure onsite functional area of program is delivered per client program contract.
• Comprehensive understanding of client deliverables, client contracts and expectations for functional area and overall program delivery.
• Build and maintain professional relationships with clients, participants and vendors.
• Work with Lead Travel Director to develop staff schedule for functional area.
• Resolve onsite delivery issues for functional area responsible for.
• Proactively escalate potential client or program issues to Lead Travel Director for timely resolution.
• Adhere to One10 billing and gratuity policies and procedures.
• Complete program debrief document at program completion for functional areas.
• Train and mentor and share knowledge with team members.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed