Work From Home Travel Customer Service Representative
Aisles & Abroad•Boston, MA
•Remote
About The Position
As a Travel Customer Service Representative, you will assist clients with hotel bookings and travel arrangements while delivering a high level of service and support in a remote setting. The role includes responding to client inquiries, helping clients select accommodations, providing travel information and recommendations, managing bookings, maintaining detailed records, and supporting client satisfaction throughout the process.
Requirements
- Strong interpersonal and communication skills.
- Organized and detail-oriented.
- Comfortable working remotely.
- Must be 18 or older.
Nice To Haves
- Customer service experience is a plus.
Responsibilities
- Respond to client inquiries regarding travel bookings.
- Assist with selecting and reserving accommodations.
- Provide accurate travel information and recommendations.
- Manage bookings and maintain detailed records.
- Ensure client satisfaction throughout the process.
Benefits
- Training and onboarding resources.
- Access to booking platforms and travel suppliers.
- Flexible work schedule.
- Ongoing support from experienced team members.
- Professional development opportunities.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
