Work From Home Travel Customer Service Representative

Aisles & Abroad•New York, NY
•Remote

About The Position

As a Travel Customer Service Representative, you will assist clients with hotel bookings and travel arrangements while delivering a high level of service and support in a remote setting. The role includes training and onboarding resources, access to booking platforms and travel suppliers, a flexible work schedule, ongoing support from experienced team members, and professional development opportunities.

Requirements

  • Strong interpersonal and communication skills
  • Organized and detail-oriented
  • Comfortable working remotely
  • Must be 18 or older

Nice To Haves

  • Customer service experience is a plus

Responsibilities

  • Respond to client inquiries regarding travel bookings
  • Assist with selecting and reserving accommodations
  • Provide accurate travel information and recommendations
  • Manage bookings and maintain detailed records
  • Ensure client satisfaction throughout the process

Benefits

  • Training and onboarding resources
  • Access to booking platforms and travel suppliers
  • Flexible work schedule
  • Ongoing support from experienced team members
  • Professional development opportunities
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