Travel Counselor - AZ based

Grand Canyon Education•Phoenix, AZ
•Hybrid

About The Position

Grand Canyon Education (GCE) is seeking a full-time Travel Counselor/Travel Agent to join their travel department. This role reports to the Travel Manager and will be responsible for coordinating all aspects of the corporate travel program for the university. The position requires arranging and booking travel for staff, processing group travel requests, implementing cost-saving measures, maintaining travel databases and trip files, coordinating with travel agencies and the finance department, arranging hotel meeting space, monitoring compliance with travel policies, and updating website content. This is a hybrid role requiring the candidate to reside in the Phoenix, Arizona area.

Requirements

  • Minimum of three years of experience in booking airline travel either in an agency or corporate environment.
  • Experience in booking full-service reservations, including hotel, air, and car.
  • Minimum of two years of experience in utilizing GDS software (Apollo preferred).

Nice To Haves

  • Working with Athletic departments is highly desirable.
  • Bachelor’s degree from a regionally accredited college or university is preferred.

Responsibilities

  • Arrange and book travel on behalf of staff as required, ensuring efficiency and effectiveness.
  • Assist in processing Athletics/Group travel requests, maintain the group system, and communicate final travel itineraries to the requestor.
  • Ensure implementation of cost saving measures through negotiation with travel service providers, arrangement of the most economic route and appropriate itinerary.
  • Create, maintain, and update hard copy trip files for all travel, including review and preparation for annual audit.
  • Enter information provided by staff into the database and maintain the travel database.
  • Coordinate with the designated travel agency to provide trip itineraries to travelers.
  • Coordinate with the finance department to invoice travelers for personal travel costs, including sending invoices and following up with finance staff.
  • Arrange hotel meeting space and any other arrangements needed for GCU field staff.
  • Monitor and ensure compliance with Travel Policy and Procedures.
  • Provide content updates for the travel section of the website.
  • Complete other duties as assigned.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • Flexible spending accounts
  • 401K savings plan
  • Generous time off plan
  • 11 paid holidays
  • Paid time off to volunteer in the community or at GCE sponsored events
  • Education Tuition Discount Program for full-time employees, their spouses, and dependent children
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