Travel Coordinator & Employee Support Administrator

Serenity Mental Health Centers•Lehi, UT
•Onsite

About The Position

Serenity Healthcare is seeking a highly organized and detail-oriented Travel Coordinator & Employee Support Administrator to manage corporate travel arrangements and provide employee support. The role ensures efficient, cost-effective travel solutions, compliance with company policies, and a positive work environment. This is a full-time, 40-hour-per-week, on-site position in Lehi, Utah, reporting to the Executive Administrative Manager. The position coordinates employee travel, including flights, accommodations, ground transportation, itineraries, travel policy compliance, expense tracking, vendor negotiations, traveler assistance, international travel documentation guidance, and analysis of travel data for cost-saving opportunities. It also supports employee onboarding and offboarding, PTO approvals, engagement initiatives, and communication between employees and management across locations.

Requirements

  • 3–5 years of corporate travel coordination experience, including large-scale events.
  • Proficiency in Microsoft Office Suite, including Word, Excel, Outlook, and MS Teams.
  • Exceptional organizational skills and attention to detail.
  • Strong written and verbal communication abilities.
  • Strong customer service orientation and problem-solving skills.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Strong negotiation skills and ability to meet deadlines under pressure.

Responsibilities

  • Arrange flights, accommodations, ground transportation, and other travel logistics for employees.
  • Prepare and distribute travel itineraries with flight details, hotel reservations, and meeting schedules.
  • Ensure compliance with company travel policies and budget guidelines; track expenses and reconcile invoices.
  • Negotiate with airlines, hotels, and other vendors for competitive rates and favorable terms.
  • Serve as the primary contact for travelers and assist with travel inquiries and emergencies.
  • Advise employees on visa requirements and documentation for international travel.
  • Analyze travel data to identify trends and cost-saving opportunities.
  • Manage employee onboarding and offboarding in collaboration with managers, HR, and IT.
  • Oversee PTO approvals and ensure compliance with company policies.
  • Develop and implement employee engagement initiatives, including incentive programs, events, and meetings.
  • Act as a liaison between employees and management across all locations.

Benefits

  • Comprehensive health coverage, including medical, dental, vision, life, and disability coverage.
  • Paid Time Off.
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