Travel Coordinator & Employee Support Administrator

Serenity Mental Health Centers•Lehi, UT
•Onsite

About The Position

The Travel Coordinator & Employee Support Administrator manages corporate travel arrangements and provides employee support. The role is responsible for arranging efficient, cost-effective travel in compliance with company policies, and for fostering a positive work environment. This is a full-time, 40-hour-per-week, on-site position in Lehi, Utah, reporting to the Executive Administrative Manager. The position coordinates flights, accommodations, ground transportation, travel itineraries, expenses, vendor negotiations, and traveler assistance, including guidance on international travel documentation. It also supports employee onboarding and offboarding, PTO approvals, and engagement initiatives, and serves as a liaison between employees and management across locations.

Requirements

  • 3–5 years of corporate travel coordination experience, including large-scale events.
  • Proficiency in Microsoft Office Suite, including Word, Excel, Outlook, and MS Teams.
  • Exceptional organizational skills and attention to detail.
  • Strong written and verbal communication abilities.
  • Strong customer service orientation and problem-solving skills.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Strong negotiation skills and ability to meet deadlines under pressure.

Responsibilities

  • Arrange employee flights, accommodations, ground transportation, and other travel logistics.
  • Prepare and distribute travel itineraries containing flight details, hotel reservations, and meeting schedules.
  • Ensure compliance with company travel policies and budget guidelines; track expenses and reconcile invoices.
  • Negotiate with travel vendors to obtain competitive rates and favorable terms.
  • Serve as the primary contact for travelers and assist with travel inquiries and emergencies.
  • Advise employees on visa requirements and documentation for international travel.
  • Analyze travel data to identify trends and cost-saving opportunities.
  • Manage employee onboarding and offboarding in collaboration with managers, HR, and IT.
  • Oversee PTO approvals and ensure compliance with company policies.
  • Develop and implement employee engagement initiatives, including incentive programs, events, and meetings.
  • Act as a liaison between employees and management across all locations.

Benefits

  • Comprehensive health coverage, including medical, dental, vision, life, and disability coverage.
  • Paid Time Off.
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