Travel Consultant

AAA • Huntington Beach, CA

9d • Onsite

About The Position

A Travel Consultant at AAA discovers the world one member at a time. This role requires a passion for travel, strong sales drive, organizational skills with an eye for detail, and the ability to multitask in a fast-paced environment. Successful consultants must be computer proficient, possess good communication skills, and have an interest in continuous learning. The role involves selling international and domestic travel packages, sharing expertise, building member relationships, making tailored recommendations, and cross-selling relevant products. This position offers a career path for future leadership opportunities, with evaluations focusing on sales, customer service, administrative tasks, operations, up-selling, cross-selling, and goal achievement. Successful completion of evaluations can lead to growth into management roles.

Requirements

• A high school diploma is required
• Must be available to work most Saturdays and some evenings
• Must be computer savvy with the ability to navigate between multiple systems and web browsers, Microsoft Office
• Can type at least 30WPM
• Strong and very comfortable relationship with paperwork and very organized
• Must be able to pass a comprehensive background check and urine sample drug screening
• Must be prepared to travel for training as part of the Travel Consultant Trainee program

Nice To Haves

• Prefer a 2 or 4-year college degree
• Prefer candidates with at least 2 years of successful retail sales or banking experience or a leisure travel agency background within a goal-orientated environment
• Passion for travel
• Driven by sales and exceeding goals

Responsibilities

• Sells international and domestic travel packages including cruises, land packages, travel itineraries, air, car, and hotel
• Shares knowledge and expertise from personal experiences and/or education study trips
• Develops long-standing relationships with our members and builds referral and repeat business
• Makes appropriate recommendations to ensure the trip experience is more than expected and tailored to the member's expectations
• Cross-sell relevant products to enhance the trip experience, such as AAA Member Rewards Credit Card, and identify theft referrals

Benefits

• Extensive training through The Auto Club University
• Regular recognition through various company programs and incentives for trips, cash and prizes
• Company sponsored IATAN cards, providing exclusive travel consultant discounts
• Personal travel opportunities at discounted pricing
• Corporate benefits for insurance products
• Paid educational study trips
• Quarterly incentives/bonuses for achieving established production tiers
• Health coverage for medical, dental, vision
• 401(K) saving plans with company match AND Pension
• Tuition assistance
• Floating holidays and PTO for community volunteer programs
• Paid parental leave
• Wellness programs
• Employee discounts (membership, insurance, travel, entertainment, services and more!)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED