Travel Clerk - Hawaii (FT)
About The Position
Responsible for assisting travel agencies and customers with travel reservations and other accommodations including air, hotel, car, cruise, tours and meals. Issues documents, reconciles cash and charge sales, and files related documentation. Is knowledgeable of specific geographic areas and locations in order to best assist customers in planning their itineraries. Provides service and support to customers in need of alternative means of transportation during periodic delays and cancellations of their scheduled flights. Provides assistance to customers via phone reservations lines as well as in-person.
Requirements
- Must be at least 18 years of age.
- Must be able to stand for long periods of time.
- Must have excellent communication skills.
- Must be able to obtain/maintain any necessary licenses and/or certifications.
- Must know Excel.
- Must be able to multi-task.
Nice To Haves
- High School diploma and travel industry school completion a plus.
- Two (2) years of experience with the Sabre Travel Reservation system preferred.
- Prior customer service experience preferred.
Responsibilities
- Assist travel agencies and customers with travel reservations and other accommodations including air, hotel, car, cruise, tours and meals.
- Issue documents, reconcile cash and charge sales, and file related documentation.
- Be knowledgeable of specific geographic areas and locations to best assist customers in planning their itineraries.
- Provide service and support to customers in need of alternative means of transportation during periodic delays and cancellations of their scheduled flights.
- Provide assistance to customers via phone reservations lines as well as in-person.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
