Travel Center General Manager

Pilot Company • Chillicothe, OH

13h • Onsite

About The Position

Pilot Company is seeking an experienced Retail General Manager to oversee high-volume retail facilities. The role involves generating and executing travel center and restaurant business plans to achieve established standards, sales and profit objectives, and customer satisfaction. The General Manager will ensure customer expectations are met, conduct meetings with subordinate employees, and maintain effective vendor relationships. This position also includes building, coaching, managing, and developing teams through staffing, interviewing, hiring, and training. Key responsibilities also involve driving sales, managing team members, tracking inventory, providing customer service, and performing P&L analysis.

Requirements

• Minimum 2-3 years of management experience in the retail, restaurant, grocery or other service industry with responsibility for financial results
• Previous management proficiency in high volume retail with P&L accountability
• Ability to create and maintain a customer focused culture
• Ability to work a flexible schedule of nights, days, weekends and holidays

Responsibilities

• Oversee high-volume retail facilities
• Generate and execute travel center and restaurant business plans
• Achieve established standards, sales, and profit objectives
• Ensure customer satisfaction
• Ensure customer expectations are met
• Conduct meetings with subordinate employees
• Maintain effective vendor relationships
• Build, coach, manage, and develop teams (staffing, interviewing, hiring, training)
• Drive sales
• Manage team members
• Track inventory
• Provide customer service
• Perform P&L analysis

Benefits

• Fuel Discount
• Nation-wide Medical Plan
• Dental
• Vision
• 401(k)
• Flexible Spending Accounts
• Adoption Assistance
• Tuition Reimbursement
• Flexible Schedule
• Weekly Pay

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed