Travel Center General Manager

LV PetroleumCookeville, TN
Onsite

About The Position

LV Petroleum, a premier leader in the fuel and convenience store industry, is on the lookout for a dynamic and proactive High Volume General Manager to oversee the operations of our travel center/truck stop. In this role, you will play a pivotal part in not only ensuring operational excellence but also in delivering exceptional customer service that keeps travelers returning to our outlets. The General Manager will be responsible for day-to-day leadership, employee development, safety compliance, and implementing best practices across all service areas. Joining LV Petroleum means being part of a dedicated team that values efficiency, customer satisfaction, and a commitment to service. If you possess leadership skills, an outstanding work ethic, and a passion for the industry, we want to hear from you!

Requirements

  • Minimum of 3-5 years experience in a management role within the fuel, convenience store, or hospitality industries.
  • Proven ability to lead teams and drive performance in a high-pressure, fast-paced environment.
  • Strong understanding of operational best practices in travel center management, inventory control, and vendor relations.
  • Familiarity with environmental regulations and safety protocols related to fuel stations.
  • Excellent interpersonal and communication skills for effective team and customer engagement.
  • Strong analytical skills to monitor financial performance and identify improvement opportunities.

Responsibilities

  • Manage all daily operations of the travel center, including the fuel station, convenience store, and QSR, ensuring alignment with company standards.
  • Recruit, train, and manage a high-performing team, fostering a culture of service excellence and teamwork.
  • Prioritize customer satisfaction and handle complaints and issues promptly to ensure a pleasant experience for all visitors.
  • Maintain optimal stock levels, coordinate with suppliers, and monitor inventory for quality and availability.
  • Monitor and manage the site’s budget, sales, and profitability, implementing strategies to meet or exceed financial goals.
  • Ensure compliance with all health, safety, and environmental regulations, particularly concerning fuel handling and storage.
  • Maintain accurate records and reports regarding sales, employee performance, and operational metrics for upper management.

Benefits

  • Weekly pay.
  • Opportunities for growth and advancement.
  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k)
  • Paid Time Off (Vacation & sick pay)
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