Travel Center Assistant Manager

Pilot Company•Hurricane Mills, TN

21h•$41,700 - $60,460

About The Position

Pilot Flying J is seeking an experienced Retail Assistant Manager to oversee high-volume retail facilities. The role is responsible for generating and executing travel center and restaurant business plans to achieve established standards, sales and profit objectives, and customer satisfaction. The Assistant Manager helps build, coach, manage, and develop teams through staffing, interviewing, hiring, and training. The role also involves ensuring customer expectations are met, conducting meetings with subordinate employees, maintaining effective vendor relationships, driving sales, managing team members, tracking inventory, providing customer service, and performing P&L analysis.

Requirements

Minimum 2–3 years of management experience in retail, restaurant, grocery, or another service industry, with responsibility for financial results.
Previous management proficiency in high-volume retail with P&L accountability.
Ability to create and maintain a customer-focused culture.
Integrity and accountability at the managerial level.
Excellent team leadership skills.
Ability to work a flexible schedule of nights, days, weekends, and holidays.

Responsibilities

Generate and execute travel center and restaurant business plans to achieve established standards, sales and profit objectives, and customer satisfaction.
Ensure customer expectations are met.
Conduct meetings with subordinate employees.
Maintain effective vendor relationships.
Build, coach, manage, and develop teams through staffing, interviewing, hiring, and training.
Drive sales.
Manage team members.
Track inventory.
Provide customer service.
Perform P&L analysis.