Travel and Scheduling Coordinator

Willamette Dental•Hillsboro, OR

7h•$22 - $26•Onsite

About The Position

The Schedule Coordinator is responsible for creating and maintaining all Doctors schedules, Care Advocate, Dental Hygienist and Dental Assistant calendars. This also includes scheduling support staff, on-call and temporary employees. This position will also maintain Doctor on-call rotation schedules, and Care Advocate, Dental Hygienist and Dental Assistant on-call availability. Prepare and maintain department reports.

Requirements

High school diploma or GED required and minimum one year customer service or office experience required OR equivalent combination of education and experience which will provide the ability to perform the essential functions of the position.
Minimum one year dental clinic front office experience highly desirable.
Minimum one year healthcare and/or dental office experience desirable.
Dental terminology desirable.

Responsibilities

Enter new Doctors, Hygienists, Care Advocates and Assistants into multiple software systems.
Create and maintain Doctor schedules, Care Advocates, Hygienist and Assistant patterns; responding to Practice Manager requests for changes, offering suggestions to help improve efficiencies.
Assist the Practice Manager in maintaining Doctor, Hygienist, Care Advocate and Assistant time off (i.e., vacation, leaves, sick, etc.) by closing patient schedules or updating employee schedules to ensure timecard accuracy for payroll processing.
Maintain Staffing Matrix, Workload Planner and Job Transfer Sets in employee scheduling system.
Create and maintain location Master Calendars.
Manage staffing coverage needs for Care Advocates, Hygienists and Assistants; this also includes maintaining availability and contacting on-call employees and working directly with temporary staffing agencies to appropriately staff clinics.
Meet and coordinate scheduling and expectations with all new on-call employees.
Create and maintain Care Advocate, Hygienist and Assistant on-call availability, notifying the management team of all updates.
Create and maintain Doctor on-call report, notifying the answering service and management team of all updates.
Maintain company Doctor Roster.
Maintain or assist in department Connect Page updates.
Maintain department protocol, task guides and training materials.
Assist in training new Practice Managers as it relates to Clinical Scheduling.
Maintain confidentiality in accordance with company policies and with respect to employee information.
Verify temporary agency invoices and submit to Accounting for payment.

Benefits

medical, dental and vision insurance
tuition reimbursement
flexible spending accounts
401(k) retirement plan with 5% match
accidental death and dismemberment insurance
life insurance
voluntary disability insurance
commuter benefits
two complimentary pairs of Fig scrubs (clinical roles)
employee assistance program
Paid Time Off (PTO): Eligible employees will accrue a minimum of 120 PTO hours per employment year in addition to seven paid holidays annually.
The Company’s PTO program combines vacation and sick leave, which is more generous than Washington State’s Sick Leave Law.
Employees in part-time roles working less than 40 hours per week will accrue PTO on a pro-rated basis.