Travel Analyst 2

TalentBurst•Peachtree Corners, GA

1d•Onsite

About The Position

This role involves reviewing travel requests and approvals for compliance with company travel policies, evaluating and processing travel exceptions, and managing travel approval workflows within Concur. The Travel Analyst 2 will serve as a primary point of contact for traveler inquiries, assist travelers in identifying compliant and cost-effective travel options, and monitor travel requests for timely resolution. The position requires clear communication of travel policy requirements, escalation of unusual travel situations, and collaboration with the travel management company and internal stakeholders to resolve issues. Maintaining accurate travel records and identifying opportunities for process improvement are also key responsibilities.

Requirements

3+ years of corporate travel coordination, travel operations, travel management company (TMC), or travel agency experience.
Experience supporting domestic and international business travel.
Experience applying and enforcing corporate travel policies.
Hands-on experience with Concur Travel and travel approval workflows.
Strong understanding of airline routing, fare structures, hotel markets, and travel booking practices.
Excellent customer service, communication, and problem-solving skills.
Strong attention to detail and ability to manage multiple priorities simultaneously.
Ability to work independently and exercise sound judgment when evaluating travel requests and exceptions.

Nice To Haves

5+ years of corporate travel operations experience.
Experience supporting a global travel program.
Experience managing travel exceptions and policy compliance.
Experience working for a travel management company, corporate travel department, or travel agency.
Familiarity with travel and expense programs and travel card processes.
Knowledge of international travel requirements and traveler support practices.

Responsibilities

Review travel requests and approvals for compliance with company travel policies.
Evaluate and process travel exceptions, ensuring consistent policy application and appropriate documentation.
Support and manage travel approval workflows within Concur.
Serve as a primary point of contact for traveler inquiries related to travel bookings, approvals, and policy requirements.
Assist travelers in identifying compliant and cost-effective travel options.
Monitor travel requests to ensure timely review, approval, and resolution.
Communicate travel policy requirements clearly and professionally to employees and managers.
Escalate unusual or high-risk travel situations as appropriate.
Partner with the travel management company and internal stakeholders to resolve travel-related issues.
Maintain accurate travel records and supporting documentation.
Identify opportunities to improve operational efficiency within travel processes and workflows.