Travel Agent - Brentwood, TN

AAA-The Auto Club Group•Brentwood, TN

5d•Onsite

About The Position

Join AAA- The Auto Club Group as a Travel Sales Agent and help clients plan unforgettable vacations—no prior travel experience needed. We’re looking for driven, people-focused sales professionals who want to grow in a fast-paced and exciting industry. This is an in-office position. Employees will service ACG members in-person and are based on site in an ACG branch facility.

Requirements

High school diploma or equivalent
1-year business to consumer sales
Strong sales skills with a history of effectively developing, tracking, following up on and closing leads
Advanced consultative selling techniques utilizing thorough product knowledge
Strong phone sales and prospecting skills
Excellent verbal and written communication skills combined with strong customer focus
Ambition, motivation and drive
Excellent listening skills and ability to understand customer needs
Ability to proactively grow a personal book of business and repeat clients

Nice To Haves

no prior travel experience needed

Responsibilities

Generate new sales, retain existing members and grow ACG’s overall book of business through our multiple product offerings
Drive new business with competitive products and help retain The Auto Club Groups 14+ million members
Establishes and grows mutually beneficial relationships with AAA Members to maximize their member experience and use of AAA benefits, leading to profitable sales, revenue growth and repeat Travel bookings
Achieves assigned travel, membership, and credit card sales goals
Sells cruises, tours, hotel accommodations, air travel, car rental, travel insurance, AAA credit cards, AAA memberships and related travel products and services
Prepares complex and/or large scale domestic and international travel packages
Completes reservations and advise clients regarding documentation requirements
Makes necessary travel arrangements (i.e. reservations, collect money, and process documents)
Receives and champions customer concerns through to resolution
Ask for referrals, build and grow a book of client business by utilizing the AAA ACG lead system
Proactively learn and utilize AAA ACG digital and communication technologies to achieve objectives

Benefits

Competitive base pay + uncapped commission + performance bonuses
Average annual earnings up to $40,000 - $87,000+ (based on experience/tenure)
Unlimited Commissions on travel sales
Guaranteed Commission Payouts
Additional commissions on membership and credit card sales
Special Performance Incentives from ACG and Partners
Quarterly New Hire On-Pace Bonus
Medical, dental and vision benefits
401k Match
Paid parental leave and adoption assistance
Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays
Paid volunteer day annually
Tuition assistance program, professional certification reimbursement program and other professional development opportunities
AAA Membership Discounts, perks, and rewards
Exclusive Travel Perks
Industry leading exclusive Preferred Partner discounted rates and member benefits to help close the sale
AAA Members travel more than average consumers
FREE LEADS
Prioritizing leads with the highest likelihood to travel
In office Travel events and walk-in traffic drive sales daily
Direct to consumer marketing for Travel Agents
Inside Support structure to reduce administrative work
Air Desk and Inside Sales Agents
Interactive group system providing seamless booking process
Travel Partner Training
Certifications provided (free)
Travel benefits for completing online training programs (can result in free or reduced travel)
Familiarization tours and cruises offered through developmental programs (100% free)
International Airlines Travel Agent Network Card (IATAN)
Hotel and car rental discounts and deeply discounted rates by cruise and tour partners
Complimentary membership with American Society of Travel Advisors (ASTA)
Established brand that has been around for over 100 years.
Awarded ‘USA Today Top workplaces’ 4 years in a row
Career advancement opportunities