Trauma Performance Improvement and Education Coordinator

Nashville General Hospital•Nashville, TN

3d•Onsite

About The Position

This role is responsible for monitoring patient progress, ensuring patient requirements are met with appropriate resources, and promoting trauma standards of care according to American College of Surgeon’s (ACS) guidelines. The coordinator will demonstrate knowledge of growth and development to identify best practices for trauma patient care, and will develop and implement programs to reduce injuries and standardize trauma care for adolescent, adult, and senior populations through education for the public and healthcare professionals. Responsibilities include establishing and maintaining relationships with local and referring hospital physicians and staff, EMS, Public Safety, Fire Department personnel, and communities. The role also involves developing and implementing trauma-related education and prevention programs locally and regionally, and promoting trauma and burn standards of care according to ACS guidelines. The coordinator works under the general supervision of the ED Nurse Manager, serving as a resource to frontline staff to ensure evidence-based quality care for ED patients, and is responsible for staff education, training, and competencies, with a daily focus on clinical care, outcomes performance, patient advocacy, staff development, team building, and quality outcomes to help the Emergency Department achieve departmental and NGH goals.

Requirements

Bachelor’s Degree in Nursing or Associated field Preferred
ACLS Required
PALS Required
BLS Required
TNCC Required
Active Tennessee RN license or compact state. Must have TN License within 30 days of Employment
2 years Clinical ED Required
1 year Trauma Performance Improvement Preferred
Minimum 2-3 years clinical nursing experience preferred.
Computer and keyboarding skills are needed.
Ability to execute independent judgments, work independently and display excellent verbal and written communications skills required.
Knowledge of and experience in project development and team building.
Ability to multi-task and work in stressful situations while achieving outcomes.

Nice To Haves

TOPIC Class Preferred

Responsibilities

Facilitates identification and documentation of hospital-based and ACS performance improvement variances and complications.
Identifies patients for the Trauma Registry.
Collaborates with the Trauma Medical Director, Trauma Program Manager, and other hospital personnel to evaluate and problem-solve variations in care and recommend alterations in the plan of care.
Actively participates in Trauma Activations while in-house.
Assists in the preparation for ACS verification site visits.
Concurrently reviews cases to identify quality, timeliness, and systems issues in the care of trauma patients, to meet ACS standards, departmental needs, and administrative agendas.
Assesses and prioritizes needs for protocols, guidelines, pathways, and standard order sets relating to the care of the trauma patient in consultation with the Trauma Program Manager and Trauma Medical Director.
Assists with and prioritizes gap analysis for Level III, Level II, and Level I trauma.
Coordinates the communication and implementation of standards to the hospital nursing staff through both formal and informal settings.
Maintains and monitors documented standards through direct observation, medical record review, staff feedback, and other appropriate sources.
Performs and assists with the Trauma Program Manager’s duties in absence or during scheduled time off.
Collaborates with case managers and other members of the Multidisciplinary Team to facilitate discharge planning needs, including anticipated length of stay and resource utilization.
Assists the Trauma Program Manager in the development, implementation, and evaluation of a quality plan that is multidisciplinary and patient outcome-focused.
Reports to the Trauma Program Manager any identified quality issues throughout the trauma program.
Monitors sentinel events, deaths, transfers, complications, hospital length of stay, adherence to protocols, and variances.
Maintains current knowledge of external and internal quality indicators and standards.
Participates in the Trauma Performance Improvement and Patient Safety Committee (TPIPS), Trauma Peer Review Committee (TPRC), weekly TMD and ED Medical Director Meetings, and other meetings as needed.
Assists Trauma Registrars with medical record data extrapolation for the Trauma Registry.
Participates in and promotes trauma research activities.
Ensures that the PI plan is updated on an annual basis in compliance with state requirements and hospital policy.
Identifies cases that require performance improvement review.
Tracks issues through the PI process in collaboration with the trauma team.
Assists the TPM and TMD by reviewing selected deaths, complications, and sentinel events with objective identification of issues and appropriate responses.
Ensures loop closures are documented and monitored.
Assesses, plans, implements, and evaluates educational activities planning for the trauma service.
Collaborates with nurse managers and staff to assess learning needs and competencies.
Develops, implements, and evaluates educational plans/programs and utilizes methods, measurements, and tools to evaluate achievement of learning goals.
Identifies and/or develops teaching tools and instructional materials.
Keeps records of educational activities.
Provides clinical expertise to coordinate specialty education, including but not limited to TNCC, ENPC, and ATLS.
Creates and effectively initiates internal and external educational opportunities based on trauma education needs.
Participates in performance improvement activities related to trauma care.
Serves as an internal resource for staff in all departments through trauma education.
Serves as a trauma care resource person to individuals from pediatric through geriatric populations within the institution and the community.