Trauma Hospital Operations Specialist

Johnson & Johnson•West Chester, PA

About The Position

DePuy Synthes is recruiting a Trauma Hospital Operations Specialist for its Trauma Hospital Operations Sales Support team. The team collaborates with Trauma Field Sales to develop and deploy strategies that support sales growth by ensuring resources are appropriately available and balanced across the U.S. Trauma market. It also supports Trauma Field Sales Management in achieving optimal inventory efficiency. This role provides analytics and insights to Sales Leadership to support efficient inventory management and sales growth. It contributes directly to sales and commercial objectives and interacts extensively with the Trauma Field Sales Organization at multiple levels. The position also supports projects as assigned. Locations are Raynham, Massachusetts, or West Chester, Pennsylvania, with domestic travel of up to 25%.

Requirements

Bachelor’s degree required.
At least 1 year of business experience in Logistics, Manufacturing, Operations, Sales, Inventory Management, or related experience.
Successful experience leading and coordinating projects across multiple teams and stakeholders in business or academic environments.
Ability to influence and develop partnerships that help meet departmental goals and objectives.
Ability to make effective oral and written presentations that support departmental goals and objectives.
Experience working with cross-functional teams.
Ability to work independently.
Strong general computer skills.
History of using Excel and Microsoft Office applications.
Ability to travel domestically up to 25%.

Nice To Haves

Advanced Excel skills, including macros and linking files, for inventory analysis.
Experience using systems to support set requests, reallocation, and deployment for New Product Introductions and competitive conversion activities.
Experience with inventory management.
Experience with inventory management systems and ERP platforms, particularly SAP and Movemedical.
Experience using Tableau, Power BI, AI tools, or similar platforms to generate insights and support decision-making.
Experience in field sales communication and interactions.
Experience in the medical device industry.

Responsibilities

Deploy strategies with Field Sales to support sales growth by ensuring appropriate resources are available and balanced across assigned accounts and field territories.
Coordinate and lead inventory rebalancing and return opportunities.
Coordinate new product introduction launches and new set deployments to assigned accounts and appropriate FSN locations.
Process required transactions in SAP, as appropriate.
Use analytics, available data sources, and insights to support data-driven decisions with Sales Leadership and achieve optimal inventory levels.
Manage support requests from the Field Sales Organization.
Support Field Sales Systems that improve efficiency throughout the end-to-end sales process.
Conduct data mining and analysis for sales and inventory stakeholders.
Support commercial strategy implementation by guiding applicable sales teams through process change management, as appropriate.
Perform other administrative tasks required by the internal team.
Support projects as assigned.

Benefits

Participation in the Company’s consolidated retirement plan (pension), subject to plan terms.
Participation in the Company’s savings plan (401(k)), subject to plan terms.
Eligibility to participate in the Company’s long-term incentive program.
Vacation: 120 hours per calendar year, subject to policy and date-of-hire terms.
Sick time: 40 hours per calendar year, with different stated allowances for employees residing in Colorado or Washington.
Holiday pay, including floating holidays: 13 days per calendar year.
Work, Personal and Family Time: up to 40 hours per calendar year.
Parental Leave: 480 hours within one year of the birth, adoption, or foster care of a child.
Bereavement Leave: 240 hours for an immediate family member and 40 hours for an extended family member per calendar year.
Caregiver Leave: 80 hours in a 52-week rolling period.
Volunteer Leave: 32 hours per calendar year.
Military Spouse Time-Off: 80 hours per calendar year.