Trauma Care Case Manager
About The Position
This role provides trauma-informed care management services to children, adolescents, and families who have experienced or witnessed trauma. Responsibilities include coordinating community resources and support services, monitoring treatment progress, providing education and crisis intervention, and advocating for the needs of youth and families. Working collaboratively with healthcare providers, community organizations, and support networks, this position plays a critical role in promoting positive outcomes, enhancing access to care, and supporting the long-term well-being of vulnerable populations. Centerstone's Trauma Services team is looking for a full-time Case Manager in both Bradenton and Arcadia locations.
Requirements
- Effectively communicate via written, verbal, in person and virtual methods.
- Knowledge and understanding of the characteristics of individuals with co-occurring issues, their families, and family systems.
- Good organizational and time management skills.
- Competency with electronic medical records, computer systems, and documentation.
- Strong interpersonal communication skills in order to collaborate with team members and maintain professionalism.
- Accountable and self-directed with daily job duties.
- Knowledge of community resources or ability to learn quickly as well as good organizational, time management and communication skills.
- Ability to develop supportive relationships with persons with mental health and substance use disorders while maintaining appropriate therapeutic boundaries.
- Community-based program case managers must have a valid FL driver’s license.
- Bachelor's degree required.
- Good organizational, time management, written and verbal communication skills.
- Ability to develop supportive relationships with persons with mental health and substance use disorders while maintaining appropriate therapeutic boundaries.
- Community-based program case managers, who either take crisis calls and/or home visits, must have a valid FL driver’s license with a good driving record and current auto insurance.
Nice To Haves
- Additional training and/or certification may be required based on specific program guidelines.
Responsibilities
- Provides individual and group mental health and substance use disorder case management services.
- Refers, advocates, and links client and family for additional services as identified.
- Provides supportive and educational counseling services (individual, family, and group) to develop daily living and coping skills.
- Assist clients with developing natural support systems.
- Transport clients in company vehicles to necessary appointments as needed.
- Responsible for developing, implementing, evaluating, and updating treatment plans with input from the client and family.
- Conduct clinical behavioral health assessments.
- Enters written documentation into Electronic Medical Record in a timely manner for all services rendered.
- Act as liaison and communicate collaboratively with local law enforcement, and local stakeholders to maintain coordination of the treatment process.
- Completes all required agency trainings to maintain 100% compliance.
- Maintains departmental productivity expectations.
- Additional training and/or certification may be required based on specific program guidelines.
- Completes all other duties as assigned.
Benefits
- Medical, dental, and vision health coverage
- Flexible Spending and Health Savings Accounts
- 403b retirement plan with company match
- Paid time off and ten paid holidays
- AD&D Insurance, Life Insurance, and Long Term Disability (company paid)
- Employee Resource Groups
- Continuing education opportunities
- Employee Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
