Transporter

Baptist Health•Homewood, AL

21h•Onsite

About The Position

The Transporter works independently and as part of a team to safely transport patients, equipment, supplies, and laboratory specimens throughout the hospital. The role includes helping patients get on and off beds, stretchers, and wheelchairs, assessing the appropriate method of transport, and disinfecting equipment before and after patient use. Transporters support patient care and hospital operations by communicating relevant information, maintaining equipment, handling confidential materials appropriately, and providing customer-focused service.

Requirements

Ability to read and recognize similarities and differences between words and series of numbers.
Ability to write simple correspondence and respond to common customer inquiries or complaints.
Ability to access and use department-related computer systems, including applicable Epic programs such as Bed Tracking and Service Response, and Outlook Email.
Ability to complete required mandatory educational training.
BLS/Healthcare Provider certification obtained within 90 days of hire and renewed every two years.
Ability to work 12:00 p.m. to 8:30 p.m., Monday through Friday.

Nice To Haves

Six months of customer service experience or six months of volunteer experience.

Responsibilities

Safely and efficiently transport patients throughout the hospital, assessing the patient to determine the most effective method of transport.
Communicate vital patient information to department managers, group leads, and other appropriate team members.
Meet individual productivity standards established by the department.
Transport charts and specimens efficiently and confidentially.
Maintain transportation equipment and ensure it is clean and sanitary.
Use the Epic Transportation Dispatching system effectively and efficiently.
Provide outstanding customer service in support of the organization’s mission, vision, and values.
Inform customers, nursing units, and diagnostic departments about delays.
Help prevent fire and safety hazards by storing equipment in designated areas.
Adjust oxygen flow and determine cylinder volume using the oxygen tank gauge.
Safely remove a telemetry unit from a patient.
Use two acceptable patient identifiers and scan the patient’s wristband for Independent Double Verification.
Follow hospital and departmental policies, including requirements for safety, dress, attendance, punctuality, and displaying an ID badge.
Handle work-related information confidentially in accordance with HIPAA and handoff requirements.
Cooperate with team members to meet changing patient, department, and hospital needs.
Assist with the proper disposition of deceased persons to the morgue or body cooler, as applicable at the campus.
Distribute and retrieve clinical equipment throughout the facility.
Clean equipment and restock standby storage areas or return equipment to the equipment room.
Distribute, retrieve, and maintain durable medical equipment as outlined at the campus.
Transport medications throughout the facility, excluding controlled substances and IV chemotherapy drugs.
Maintain reasonably regular and punctual attendance consistent with applicable policies and standards.
Comply with organizational policies and procedures, Standards of Precaution, MSDS, and hand hygiene directives.
Complete required mandatory training and participate in departmental quality assurance and improvement activities as appropriate.
Show initiative and creativity in improving services, departmental and interdepartmental processes, and quality-related activities.

Benefits

Medical, dental, and vision coverage.
403(b) retirement savings plan with matching.
Health Savings Account (HSA).
Flexible Spending Account (FSA).
Paid time off, up to five weeks to start.
Life insurance.
Extended Leave Plan (ELP).
Family care benefits for childcare, elder care, and pet care.
Educational benefits, including tuition reimbursement and monthly payments to help pay down graduate school debt.
Benefits start on day one.