Transportation Warehouse Worker II

Corovan Careers•San Jose, CA

About The Position

The Transportation Warehouse Worker II reports to the Transportation Manager, with a dotted-line reporting relationship to the Account Manager. This role is responsible for receiving, palletizing, vaulting, storing, staging pulls, and distributing goods, materials, equipment, and products at a large customer’s on-site location to fulfill work orders. The position organizes incoming stock, labels outgoing parcels, and loads orders onto trucks and shipping containers. It also assists Project Managers with move duties and contributes to a positive work environment. The position handles warehouse work orders, inbound and outbound goods, access requests, and cross-docks; loads and unloads trucks; inspects and protects goods; and uses warehouse and moving equipment to move products. It may also assist Project Managers and Lead Technicians with move and project activities, including staging and retrieving equipment, handling products, detail work, and trash-out functions. The role requires professional customer interactions, confidentiality, ongoing training, and adherence to safety standards. This is a regular, non-exempt position with variable hours. Work may occur in an office, warehouse, or outdoor environment, with possible exposure to cold, wet, humid, or noisy conditions. Monthly travel to company or customer sites in the assigned geographic area may be required. Late evenings, weekends, and work seven days a week, including holidays, may be required based on business needs; overtime requires prior manager approval. The primary location is San Jose.

Requirements

High school diploma or GED.
At least 1–2 years of experience working in a warehouse or operating a forklift.
Ability to use a handheld scanner.
Valid California identification card.
Forklift certification may be required if needed.
Ability to read and interpret English-language manuals, procedures, and work instructions and communicate effectively with customers and coworkers.
Ability to perform basic arithmetic with whole numbers, common fractions, and decimals.
Ability to follow written, oral, or diagrammed instructions and solve problems in standardized situations.
Strong customer-service, interpersonal, verbal, and written communication skills, including the ability to communicate effectively in potentially stressful or emotional situations.
Organization, time-management, multitasking, prioritization, planning, and deadline-management skills, including the ability to manage multiple assignments and complex projects under pressure.
Problem-solving, decision-making, analytical, and attention-to-detail skills.
Ability to work effectively in a team, support team goals, give and receive feedback, and build positive working relationships.
Ability to handle and safeguard confidential information.
Ability to meet the physical demands of the job, including standing or sitting as needed, walking, reaching, stooping, lifting up to 75 pounds, pushing or pulling up to 150 pounds, and carrying goods up to 50 pounds on stairs.
Ability to work variable hours, including late evenings, weekends, and up to seven days a week including holidays if needed; overtime must be approved by a manager.
Monthly travel to company and/or customer sites in the assigned geographic area may be required.

Nice To Haves

Proficiency in MS Office applications.
Bilingual in Spanish.
Service industry experience.
Experience with process improvement teams.
Familiarity with Six Sigma or other quality improvement processes.

Responsibilities

Complete assigned work orders, including inbounds, outbounds, accesses, and cross-docks.
Load and unload loose, boxed, or palletized goods from trucks; inspect goods for damage and verify order completeness.
Palletize and un-palletize goods, and pad, stretch-wrap, and protect goods before storage.
Move goods throughout the warehouse using a pallet jack, forklift when required and certified, order picker, or moving equipment.
Set, offset, push, pull, lift, carry, and move furniture, equipment, and boxes as required.
Load and unload trucks from loading docks, ramps, or lift-gates to protect goods; may supervise others performing this work.
Complete paperwork accurately and neatly and submit it to operations daily.
Assist Project Managers and Lead Technicians with daily moves and project move activities, including loading and unloading equipment and supplies, staging equipment, and retrieving equipment at project locations.
Handle and stage products, perform detail work, and complete trash-out functions on projects.
Follow customer-information confidentiality rules and safeguard sensitive and confidential information.
Communicate professionally with customers and coworkers in person and by telephone, fax, email, and other stated communication channels; address customer needs and escalate complaints or pertinent matters to a manager in a timely manner.
Maintain customer service and relationships with customers, vendors, sales, transportation, and operations teams.
Promote Corovan’s Mission and Vision Statements and contribute to a positive work environment.
Participate in ongoing training and may assist with training new employees through cross-functional collaboration between locations.
Complete required Corovan and customer safety training and maintain high standards of safety, productivity, and customer service.
Maintain professional and technical knowledge through workshops, publications, networks, and professional societies.
Perform other duties as assigned to meet business needs and requirements.