Transportation Systems & Integration Analyst
About The Position
This is a Systems & Integration Analyst role that supports the technology and integration needs of the PLCI Brokerage operation, with a primary focus on onboarding and supporting EDI trading partners through the organization’s EDI SaaS platform. The role will assists with EDI testing, troubleshooting, configuration, and ongoing partner support, while also fielding system and integration issues, supporting application configurations, and coordinating resolution across business teams, technical teams, vendors, and external stakeholders. Additionally, this position serves as a liaison between technical and non-technical teams, helping translate business needs into technical requirements and supporting stakeholders ranging from frontline employees to senior leadership.
Requirements
- Bachelor’s degree in Information Systems, Business, Supply Chain, Logistics, Computer Science, or a related field; equivalent experience may be considered.
- Entry level to 2 years of experience in transportation brokerage technology, logistics systems, integrations, system support, or a related field.
- Strong analytical, problem solving, and troubleshooting skills.
- Strong written and verbal communication skills with the ability to work across technical and non-technical teams.
- Ability to manage multiple priorities in a fast paced operational environment.
- Technical curiosity and willingness to learn EDI X12, transportation systems, and integration technologies
Responsibilities
- Support the onboarding of EDI trading partners through the organization’s EDI SaaS platform.
- Support EDI transaction testing, troubleshooting, configuration, and ongoing partner maintenance.
- Assist with basic integration rules and develop knowledge of EDI X12 transaction formats.
- Field and troubleshoot system, integration, data, and configuration issues supporting Brokerage Operations.
- Coordinate issue resolution across business teams, technical teams, external stakeholders, and technology vendors.
- Serve as a liaison between technical and non-technical stakeholders by translating business needs into technical requirements and solutions.
- Support system enhancements, testing, configurations, process improvements, and production validation.
- Maintain clear communication with stakeholders ranging from frontline employees to Senior Director level leadership.
Benefits
- Paid parental leave
- vacation
- sick
- bereavement
- Medical
- Dental
- Vision
- Disability
- Health
- Dependent Care Reimbursement Accounts
- Employee Assistance Program (EAP)
- Insurance (Accident, Group Legal, Life)
- Defined Contribution Retirement Plan
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
