Transportation Systems Coordinator

Seattle Children's Hospital • Seattle, WA

2d

About The Position

Provide customer service and administrative support for the enhancement, development, expansion, and daily operations of Seattle Children’s alternative transportation program. Serve as a primary point of contact for in-person, electronic, and telephone inquiries, providing timely, accurate, and appropriate information to staff. Assist the workforce with alternative commute planning and parking needs, and participate in outreach to ensure staff understand available transportation offerings. Provide customer feedback and track relevant service data to support program development. Assist with auditing parking utilization records for accuracy.

Requirements

• Associate’s degree or equivalent education and experience.
• At least 2 years of experience in customer service, project planning or implementation, or administrative support.

Nice To Haves

• Bachelor’s degree in Public Administration, Business, Healthcare, or a related field.
• 3–5 years of experience in customer service, project planning or implementation, or administrative support.

Responsibilities

• Provide customer service and administrative support for the alternative transportation program.
• Serve as a primary contact for in-person, electronic, and telephone inquiries, providing timely and accurate information to staff.
• Assist staff with alternative commute planning and parking needs.
• Participate in outreach to help staff understand transportation offerings.
• Provide customer feedback and track customer service data for program development.
• Assist in auditing parking utilization records for accuracy.

Benefits

• Medical, dental, and vision plans
• 403(b)
• Life insurance
• Paid time off
• Tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree