Transportation Systems Coordinator
About The Position
Provide customer service and administrative support for the enhancement, development, expansion, and daily operations of Seattle Children’s alternative transportation program. Serve as a primary point of contact for in-person, electronic, and telephone inquiries, providing timely, accurate, and appropriate information to staff. Assist the workforce with alternative commute planning and parking needs, participate in outreach to explain transportation offerings, gather customer feedback, track customer service data for program development, and help audit parking utilization records for accuracy.
Requirements
- Associate’s degree or equivalent education and experience.
- At least 2 years of experience in customer service, project planning or implementation, or administrative support.
Nice To Haves
- Bachelor’s degree in Public Administration, Business, Healthcare, or a related field.
- 3–5 years of experience in customer service, project planning or implementation, or administrative support.
Responsibilities
- Provide customer service and administrative support for the alternative transportation program.
- Respond to in-person, electronic, and telephone inquiries as a primary point of contact, providing timely, accurate, and appropriate information to staff.
- Assist workforce members with alternative commute planning and parking needs.
- Participate in outreach to help the workforce understand available transportation offerings.
- Provide customer feedback and track relevant customer service data for program development.
- Assist with auditing parking utilization records for accuracy.
Benefits
- Medical, dental, and vision plans
- 403(b)
- Life insurance
- Paid time off
- Tuition reimbursement
- Additional benefits
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
