Transportation Supervisor

Canadian National Railway Company•Winnipeg, MB

11d•Hybrid

About The Position

The Transportation Supervisor is an entry-level front line supervisor position responsible for meeting CN’s service commitments by managing the day-to-day train operations within a territory or terminal and the unionized train crews associated. The incumbent is responsible for learning the operation and organizing the territory in order to ensure train departures and operations are performed safely, efficiently and in compliance with governing regulations and CN’s operating rules. The Transportation Supervisor may also be an on-call position that reports to remote locations (line points) and deals directly with customers and main line concerns. The incumbent will manage the day to day operations of a 24/7 function.

Requirements

Industrial work experience demonstrating progression of responsibility and complexity in a safety-compliant environment
Experience working with heavy machinery
4 years of supervisory experience - management or with unionized employees
3 years of experience on railroad as conductor
High School Diploma
Valid Driver’s Licence
Certified Conductor or Locomotive Engineer
General Microsoft and computer skills; especially: Excel, Word, SRS, SAP, PAP, Applications such as RTBI, DataCity, SmartYard
Comprehensive knowledge of safe rail operating practices

Nice To Haves

Any experience for these above would be considered as an asset
Degree in Business or Logistics
Any education for these above would be considered as an asset

Responsibilities

Attend Front Line Supervisor Development Programs in order to learn and understand the organization, operational rules and regulations
Coach and train unionized employees on safe and productive work procedures
Build safety compliance and improve safety results through regular safety observations; provide feedback (positive and constructive) to subordinates and take action on non-compliant behaviour
Ensure safe operation as measured by accidents and incidents and employee injuries
Achieve weekly and monthly safety observation expectations and objectives in regards to the safety management plan
Respond and provide support to the Trainmaster and Assistant Superintendent for crossing accidents and incidents or site of an injury to support employee reaction, work with police and manage the site until the track and service have been restored
Responsible for the draft submission of accident and injury investigation close out
Respond and provide support to the Trainmaster and Assistant Superintendent for a dangerous good incident or leak in a yard, liaise with the Dangerous Goods Officer and ensure employee and public well-being is upheld
Train, audit and enforce Standard Operating Procedures
Play a role in the investigation of accidents and incidents
Maintain teamwork and order amongst staff, contractors, and internal clients by acting with a sense of urgency and respond to issues as they may arise
Use operational data in CN systems to identify opportunities to improve asset utilization and service reliability, taking action for own territory and making recommendations to CN’s network implication
Oversee crew utilization, track deadheads, recrews and labour costs as well as improve the operations and cost control in conjunction with the Trainmaster and Assistant Superintendent for the terminal
Set recover plans for service exceptions in conjunction with Rail Traffic Control (RTC) centre, Trainmaster and Assistant Superintendent
Responsible for overseeing accurate timely reporting of delays and identifying ways to reduce delays, managing, monitoring and improving Initial Terminal Delay and Final Terminal Delay
Work with rail traffic control to manage train line ups and train meets to predict estimated time of arrival and train crew needs
Manage crew productivity against switching standards, recommend improvements when appropriate
Keep track of the yard status, service commitments, old dates, inbound arrivals, process traffic to reduce dwell, and ensure train connections and departures meet the service plan
Determine best opportunity to move traffic against multiple demands
Give recommendations to cost control and asset utilization in all planning and implementation
Monitor customers service plan and adjust
Communicate company goals and policies to create clear understanding of direction and expectations to unionized employees
Conduct investigations per collective agreement and issue discipline with support from Trainmaster or Assistant Superintendent as well as Labour relations
Develop and sustain the right employee behaviours with feedback, recognition, reinforcement and coaching
Process the administration leave of absence and time off requests (varies depending on location)
Evaluate employee performance and review performance expectations, actual performance, and overall performance ratings
Conduct onboarding conversations to ensure employees are adopting proper work practices, and have the knowledge, tools and understanding to perform their job safely and efficiently
Identify and coach performance deficiencies, and take action to build required behaviour
Share best practices, information, operational concerns and company information in order to create transparency and clear understanding of company direction and expectations