Transportation Supervisor

TransCor America

About The Position

This role involves directing, supervising, and monitoring Transportation Officers in all aspects of transportation operations, including administration, regulatory compliance, officer management, safety and security, customer service, trip efficiency, reporting requirements, risk management, asset management, and adherence to policy and procedures. The position also requires communicating and supporting the vision of TransCor America, LLC, ensuring alignment with TCA goals, and guiding staff in the safe and orderly operation of the service to promote public safety, staff safety, and a secure and humane environment for inmates, detainees, and/or residents. The supervisor is responsible for ensuring staff training is conducted, tracked, and followed accurately, reviewing operational policies and procedures, and effectively communicating responsibilities, authority, and accountability to subordinates. Fiscal prudence, sound financial management, and cost discipline are essential, as is conducting inspections and developing solutions for deficiencies. The role also involves participating in staff meetings, promoting effective communication with various stakeholders, and engaging staff through mentoring, coaching, and team building. Reading, analyzing, and interpreting various documents and performing other requested duties are also part of the role.

Requirements

High school diploma, GED certification or equivalent is required.
Must have 2 years of supervisor or management experience minimum in a related industry such as Corrections, Transportation, Emergency Driver Dispatch.
A valid driver's license is required.
Minimum Age Requirement: Must be at least 18 years of age.
Be proficient with Microsoft Suite (Microsoft Word, Excel, Outlook, and Teams)
Strong written and verbal communications skills.
Superior interpersonal abilities. Ability to get along with diverse personalities, interact tactfully, display maturity, and practice flexibility.

Nice To Haves

Possess valid Class B commercial drivers' license with air brake and passenger endorsements.
A Bachelor's degree

Responsibilities

Direct, supervise and monitor the Transportation Officers in their performance regarding all aspects of transportation operations to include but not limited to: administration, regulatory compliance, officer management, safety and security, customer service, trip efficiency, reporting requirements, risk management, asset management, and adherence to policy and procedures.
Communicates and supports the vision of TransCor America, LLC and ensures alignment with TCA goals.
Guides and directs staff in the safe and orderly operation of the defined service in a manner that promotes public safety, staff safety and a secure and humane environment for inmates, detainees and/or residents.
Ensures staff training is conducted, tracked and followed in a timely and accurate manner.
Reviews operational policies, procedures and emergency plans to ensure the proper operation of the defined service is consistent with federal/state law(s), TCA policy, CCA policy (as applicable) and contractual obligation(s).
Effectively communicates responsibilities, authority and accountability to all direct subordinates. Motivates and encourages staff to perform their duties consistent with policy and procedures.
Will be fiscally prudent while practicing sound financial management and control through overtime management, proper vehicle maintenance, supply procurement and issuance. Will maintain strict cost discipline of all operational expenses.
Conducts and/or participates in inspections of the defined service in all areas in order to meet or exceed standards and goals. Develops appropriate solutions and directs staff in correcting any noted deficiencies.
Conducts and/or attends staff meetings to maintain effective communication and consistency of operational effectiveness and efficiency. Promotes effective communications and the proper flow of relevant information to management, staff, CCA officials, contracting agency representatives (when required) and general public, using tact, diplomacy, understanding, fairness, firmness and good judgment.
Ensures that staff is engaged in the work environment through mentoring, coaching, communication, feedback, staff recognition and positive team building exercises/events.
Read, analyze and interpret documents, handwritten text, correspondence, policies, technical procedures, governmental regulations, reports, directions for forms completion and other simple or moderately complex documents.
Will be required to perform other duties as requested, directed and/or assigned.