Transportation Specialist

FCC Behavioral Health•Kennett, MO

11h

About The Position

The Transportation Specialist ensures that the transportation needs of all FCC Behavioral Health clients are met in a timely, safe, and efficient manner. This role supports daily transportation operations through coordination, scheduling, communication, and documentation while maintaining compliance with agency standards and certifications.

Requirements

High School Diploma or equivalent, required.
Excellent problem-solving and communication skills.
Strong computer skills, with primary proficiency in Microsoft Office applications.
Ability to work flexible hours based on operational needs.

Nice To Haves

Two (2) years of related experience, preferred.

Responsibilities

Process client transportation requests through the MTM-Link portal and assign trips to appropriate drivers within required timeframes.
Process trips, claims, and other required documentation in the MTM-Link system.
Collaborate with the Transportation Coordinator to align driver coverage for daily routes, one-off trips, and MTM transportation, utilizing shared resources when possible.
Update and maintain driver schedules as needed to ensure adequate coverage.
Promote teamwork, safety awareness, and proper housekeeping practices.
Adherence to all applicable evidence-based practice models.
Orally communicate information effectively and accurately.
Assure program operates within the constraints of the agency’s certification (CARF, DMH) standards and strategic plan related to clinical care.
Abide by program and agency policies and procedures.
Other job duties and special projects as assigned.