Transportation Specialist - Day Shift

GXO Logistics•Monroe Township, NJ
•Onsite

About The Position

Providing superior customer support drives our success and we want to put you behind the wheel. As the Transportation Specialist, you will be responsible for tracking loads for all modes of transportation, while delivering a positive experience to our customers. If you’re ready to build a career with a dynamic global company, we have an opportunity for you to grow with GXO.

Requirements

  • Experience with Microsoft Office
  • Excellent customer service skills
  • Strong email and verbal communication skills
  • WMS systems knowledge

Nice To Haves

  • High school diploma or equivalent
  • Professional work experience
  • The ability to work several sides of an issue to achieve resolution, including carrier, supplier, freight pay and internal customers
  • Solid attention to detail

Responsibilities

  • Schedule delivery appointments
  • Perform freight tendering/carrier selection (with use of routing guide)
  • Monitor carrier performance and compliance issues
  • Perform data entry, complete track, and trace duties
  • Provide freight pay and claims resolution
  • Large amount of customer interface

Benefits

  • paid time off
  • medical/dental/vision insurance
  • 401(k)
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