Transportation Specialist - Bilingual (English/Korean)
Woongjin•Grand Prairie, TX
About The Position
WOONGJIN, Inc. is seeking a Transportation Specialist who is bilingual in English and Korean. This role involves managing and coordinating transportation operations, ensuring smooth communication with clients, and proactively resolving any issues that may arise. The specialist will monitor carrier performance, process container returns, and make bobtail decisions to optimize logistics. This is a key role in maintaining efficient and satisfactory service for our clients.
Requirements
- 3+ years operation or logistics related relevant experience
- Strong understanding of freight & logistics systems
- High school GED required
- Ability to effectively work under the pressure of deadlines in a multi-task, production environment
- Detail oriented, with the ability to thoroughly research, analyze and develop solutions to complex processing and workflow issues
- Ability to quickly grasp situational issues and derive solution to problem
- Proficient with Microsoft Excel with v-lookups and pivot tables
- Excellent presentation, communication, and organizational skills including effective written and verbal communication skills to communicate with various levels of the organization
- Bilingual (English/Korean)
Nice To Haves
- Bachelor’s Degree preferred
Responsibilities
- Manage and coordinate transportation operation by tracking freight from origin to destination
- Communicate closely with customers to ensure smooth operation without issues and service satisfaction
- Proactively identify and assess a solution to cost incurrence such as demurrage, detention and work for smooth resolution to protect company and customers
- Monitor carrier performance continually and evaluate, with feedback provided on a routine basis
- Communicate with carriers & associated vendors on a frequent and consistent basis
- Process container returns, bobtail decisions related to overall logistics operation for proper handling of business
- Other responsibilities as required by the Site Manager
Benefits
- Medical Insurance
- Vision Insurance
- Dental Insurance
- 401(k)
- Paid Sick hours
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
11-50 employees
