Transportation Security Manager

Transportation Security Administration•Greensboro, NC

3d•Onsite

About The Position

The Transportation Security Manager is located at Piedmont Triad International Airport (GSO) with the Transportation Security Administration, Department of Homeland Security. The position manages airport screening operations that protect the traveling public and transportation infrastructure. It is designated Emergency Essential, requiring the employee to remain in duty status if an emergency arises. The manager serves as a first-line supervisor, overseeing employees and screening operations. Duties include assigning work, setting priorities, evaluating performance, coaching and developing staff, approving leave, recommending corrective or disciplinary action, supporting budget planning, and managing projects and routine operational problems. The manager also coordinates incident response, monitors performance measures, supports process improvement, and works with airport stakeholders while balancing customer service with safety and security.

Requirements

U.S. citizenship or U.S. national status.
Must be at least 18 years old at the time of application.
Must complete a favorable background investigation.
Selective Service registration is required.
Unless previously completed, must satisfactorily complete a one-year supervisory trial period.
One year of specialized experience at the SV-G or GS-11 level in Federal service, or equivalent private-sector experience, administering, coordinating, or supervising/managing programs or services providing aviation security, corporate security, or force protection for personnel, equipment, and facilities.
Must meet qualification requirements by the vacancy announcement’s closing date.

Responsibilities

Manage screening checkpoints to prevent deadly or dangerous objects from being transported onto aircraft.
Identify and recommend corrections for improper use or application of equipment; provide guidance to subordinates and answer routine questions.
Manage and support collection of performance metrics to identify process-improvement needs and systemic or individual weaknesses, vulnerabilities, or inefficiencies.
Coordinate national and local crisis-management and incident-response protocols.
Address the customer-service needs of the traveling public while maintaining safety and security.
Work cooperatively with airport stakeholders in support of the TSA mission.
Monitor individual performance and communicate frequently to promote screener development.
Assign work, set priorities, and review and evaluate employees’ work and performance.
Approve leave, coach and develop employees, and recommend corrective or disciplinary actions.
Assist with budget planning and projecting short-term needs; manage projects within assigned resources.
Resolve routine problems affecting organizational-unit objectives and, when required, coordinate with customers outside the immediate organization.
Remain in duty status if an emergency arises, as required for an Emergency Essential position.