Transportation Security Manager

Transportation Security Administration•Jackson, WY
•Onsite

About The Position

The Transportation Security Manager position is located at Jackson Hole Airport (JAC) with the Transportation Security Administration (TSA), Department of Homeland Security. The role manages airport screening operations to help prevent dangerous objects from being transported onto aircraft, protect the traveling public, and advance TSA’s security mission. The manager supports performance measurement and process improvement, coordinates crisis management and incident response, balances customer service with safety and security, and works cooperatively with airport stakeholders. This is an Emergency Essential position, requiring the employee to remain in duty status if an emergency arises. The position is a first-line supervisory role. The manager assigns work, sets priorities, evaluates employee performance, approves leave, coaches and develops staff, and recommends corrective or disciplinary actions. The role also assists with budget planning, manages projects within assigned resources, resolves routine organizational problems, and coordinates with customers outside the immediate organization when needed.

Requirements

  • U.S. citizenship or U.S. national status.
  • Must be at least 18 years old at the time of application.
  • Must complete a favorable Background Investigation.
  • Selective Service registration is required.
  • Unless previously completed, must satisfactorily complete a one-year supervisory trial period.
  • One year of specialized experience at the SV-G or GS-11 level in Federal service, or equivalent private-sector experience.
  • Specialized experience administering, coordinating, or supervising/managing programs or services that provide aviation security, corporate security, or force protection for personnel, equipment, and facilities.
  • Must meet qualification requirements by the vacancy announcement closing date.

Responsibilities

  • Manage screening checkpoints to protect the traveling public by preventing deadly or dangerous objects from being transported onto aircraft.
  • Recognize and recommend corrections for improper use or application of equipment.
  • Provide guidance to subordinates and answer routine questions.
  • Manage and support the collection of performance metrics to identify process-improvement needs and systemic or individual weaknesses, vulnerabilities, or inefficiencies.
  • Coordinate national and local crisis management and incident response protocols.
  • Recognize the customer-service needs of the traveling public and balance them with safety and security.
  • Work cooperatively with airport stakeholders in furtherance of the TSA mission.
  • Monitor individual performance and communicate frequently to promote screener development.
  • Assign work, set priorities, and review and evaluate subordinates’ work and performance.
  • Approve leave, coach and develop employees, and recommend corrective or disciplinary actions.
  • Assist in budget planning and project short-term needs.
  • Manage projects within assigned resources and resolve routine problems affecting organizational objectives.
  • Coordinate with customers outside the immediate organization when required.
  • Remain in duty status if an emergency arises.

Benefits

  • Stay-in-place incentive for this duty location of up to $30,000 per year, paid in two installments every six months after completing the applicable service agreement.
  • Health, dental, vision, life, and long-term care insurance.
  • Retirement plan.
  • Thrift Savings Plan, similar to a 401(k).
  • Flexible Spending Account.
  • Employee Assistance Program.
  • Personal leave days and paid federal holidays.
  • Flexible work schedules may be available.
  • Situational telework may be permitted in accordance with departmental policy.
  • Tuition reimbursement may be available.
  • Transportation subsidies may be available.
  • Uniform allowance may be available.
  • Health and wellness programs and fitness centers may be available.
  • Employee training and developmental opportunities.
  • Disabled veteran leave may be available to eligible veterans.
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