Transportation Project Inquiries Coordinator (Technical Manager V)

State of Illinois•Schaumburg, IL

9d•Hybrid

About The Position

The Transportation Project Inquiries Coordinator serves under the direction of the Engineer of Program Development as the district’s primary coordinator for executive, legislative, municipal, and public inquiries related to transportation. The position coordinates responses to requests from municipalities, legislators, the Office of the Secretary of Transportation, and other governmental entities regarding highway construction projects, transportation programs, and district operations. The coordinator manages and tracks district Freedom of Information Act (FOIA) requests in coordination with the department FOIA Officer in the Office of Chief Counsel, ensuring compliance with the Illinois Freedom of Information Act and statutory deadlines. The position provides technical coordination, communication support, and liaison services among district bureaus, executive management, and external stakeholders. The role is based at the Schaumburg work location, with a hybrid schedule of one to five days per week in the office depending on operational needs, and occasional districtwide travel. The position requires either a bachelor’s degree in a specified or closely related field plus three years of related experience, or eleven years of related experience. A valid driver’s license and successful completion of a background screening are conditions of employment.

Requirements

Bachelor’s degree majoring in public administration, urban or transportation planning, civil engineering, or a closely related field such as public policy, finance, business management, or economics, plus three years of related experience; alternatively, eleven years of related experience.
Valid driver’s license.
Successful completion of a background screening.

Nice To Haves

Ability to interpret and clearly communicate technical transportation and construction information to executive management, legislators, municipalities, and the public.
Extensive knowledge of highway construction principles, transportation programs, infrastructure operations, and public works administration.
Working knowledge of the Illinois Freedom of Information Act, statutory compliance requirements, and public records management procedures.
Excellent written and verbal communication skills, including the ability to prepare professional correspondence, reports, executive summaries, and briefing materials.
Knowledge of project implementation procedures and departmental organizations.
Knowledge of departmental policies, transportation project delivery processes, and governmental administrative procedures.
Ability to develop and maintain tracking systems and workflow processes to improve efficiency, accountability, and statutory compliance.

Responsibilities

Coordinate inquiries involving highway construction projects, transportation operations, infrastructure improvements, and departmental activities.
Review, prioritize, and monitor inquiries to ensure accurate, professional responses are completed by established deadlines.
Manage and track district FOIA requests with the department FOIA Officer, ensuring compliance with the Illinois Freedom of Information Act and statutory deadlines.
Coordinate with district bureaus, engineering staff, administrative personnel, and legal representatives to gather records and technical information for FOIA responses and executive correspondence.
Serve as liaison between the district and municipalities, legislators, the Office of the Secretary of Transportation, public agencies, and other external stakeholders.
Interpret technical transportation and highway construction information and prepare executive summaries, reports, briefing materials, and formal responses for non-technical audiences.
Maintain tracking systems, databases, records, and reporting procedures for inquiries, correspondence, FOIA requests, and executive communications.
Coordinate communication and follow-up among district bureaus and management staff to ensure consistent, accurate, and timely completion of assignments.
Identify sensitive, high-profile, or politically significant issues and coordinate response efforts with district leadership and executive management.
Assist district leadership with special projects, communication initiatives, stakeholder coordination, and administrative support activities involving transportation programs and operations.
Exercise independent judgment in prioritizing assignments, resolving procedural issues, and coordinating activities across organizational units.
Establish and maintain effective working relationships with internal staff, municipalities, legislators, executive offices, governmental agencies, contractors, consultants, and members of the public.
Ensure compliance with departmental policies, administrative directives, FOIA regulations and directives, and communication procedures.
Perform duties in accordance with departmental safety policies and in a manner conducive to fair and equitable treatment of all employees.
Perform other duties as assigned.

Benefits

Health insurance
Life insurance
Vision insurance
Dental insurance
Pension plan
Paid maternity and paternity leave
Deferred Compensation Program and other pre-tax benefit programs for medical and daycare expenses
12 paid sick days annually
10 paid vacation days in the first year of service, with the opportunity to earn up to 25 paid vacation days annually
3 paid personal days annually
13–14 paid holidays annually, based on start date
Tuition reimbursement
Employee Assistance Program and/or mental health resources
Monday–Friday work schedule
Flexible work schedules in several program areas, including flexible time and hybrid scheduling
Extensive training and career advancement opportunities