Transportation Operations Coordination

Takeda•Lexington, MA
•$71,800 - $112,860•Hybrid

About The Position

Coordinate transportation and import/export customs activities for commercial and non-commercial pharmaceutical shipments across Takeda’s global distribution network. Shipments move between manufacturing sites, contract manufacturing organizations (CMOs), regional distribution centers (RDCs), distribution centers (DCs), and distributors. The role works with logistics partners, customs brokers, manufacturing sites, affiliates, and cross-functional teams to maintain shipment visibility, support product availability, and meet service-level expectations. The position supports transportation performance through data analysis, validated shipping solutions, process improvements, and freight-cost controls. It also contributes to product launches and strategic initiatives while ensuring transportation and customs processes comply with applicable quality, Good Distribution Practice (GDP), documentation, and financial-control requirements.

Requirements

  • At least 2 years of relevant experience in logistics management.
  • Good understanding of end-to-end supply chain processes, including transportation, logistics, and distribution.
  • Understanding of Good Distribution Practices (GDP) and the importance of maintaining product quality and shipment integrity during transportation.
  • Experience with supply chain systems, particularly SAP LES, SAP MM, and SAP SD.
  • Strong analytical and problem-solving skills, including evaluating supply chain data, investigating shipment issues, and identifying process improvement opportunities.
  • Strong written and verbal communication skills, including the ability to present information clearly and work with stakeholders across organizational levels and countries.
  • Ability to collaborate cross-functionally with manufacturing sites, Operating Units, local affiliates, Global Quality, Procurement, Finance, IT, Legal, and external logistics partners.
  • Structured, practical approach to problem-solving, including evaluating issues and aligning stakeholders on appropriate solutions.
  • Fluency in written and verbal English.

Nice To Haves

  • Knowledge of logistics and transportation operations, particularly within pharmaceutical markets.
  • Familiarity with SAP GTS, business intelligence tools, and transportation or customs systems.
  • Interest in transportation optimization, supply chain excellence, and sustainability initiatives.

Responsibilities

  • Execute transportation and import/export customs activities for commercial and non-commercial goods moving between Takeda sites, CMOs, distribution centers, regional distribution centers, and distributors.
  • Coordinate shipment execution with lead logistics providers (LLPs), logistics service providers (LSPs), customs brokers, and Takeda digital systems to maintain end-to-end shipment visibility.
  • Follow established distribution flows and network guidelines, evaluating transportation modes and routes using designated tools such as RISE.
  • Participate in Sales and Operations Execution (S&OE) and Operating Unit (OpU) meetings to monitor performance indicators, report shipment risks, and support initiatives such as air-to-sea conversion and RDC bypass.
  • Monitor U.S. inbound shipments from manufacturing sites and CMOs, as well as export shipments to regional distribution centers, distribution centers, and distributors in export markets.
  • Support product launches and strategic initiatives across manufacturing sites, OpUs, and local operating companies (LOCs) to optimize transportation costs and achieve service-level targets.
  • Monitor and help resolve LLP IDoc/interface issues, verify master data accuracy in SAP LES and SAP GTS, and coordinate system-related issues with appropriate teams.
  • Manage transportation deviations and support investigations with Quality Assurance and GDP Quality teams, helping define corrective and preventive actions (CAPAs).
  • Manage transportation lanes using validated shipping solutions designed to maintain required product temperatures during transit.
  • Participate in logistics service provider business reviews and performance management activities, providing feedback on service performance and applicable customer service level indicators.
  • Support internal and external audits and help ensure transportation and customs processes meet applicable quality, GDP, and documentation requirements.
  • Perform shipment-costing and freight-control activities, including SAP shipment-cost setup, InvoiceTrack processing, and freight invoice verification.
  • Process freight invoices accurately and on time in support of financial controls and SOX compliance; review applicable P&L entries, purchase orders, and accruals, and request corrections when needed.
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