Transportation Operations Assistant - Auto Auction
About The Position
The Transportation Operations Assistant role provides administrative and coordination support to the Transportation department by assisting with scheduling, documentation, reporting, and communication related to vehicle transport activities. This position supports daily transportation operations by maintaining accurate records, tracking deliveries, coordinating with internal teams and drivers, and ensuring documentation is completed correctly and on time. The Transportation Operations Assistant plays a key role in improving efficiency, compliance, and customer service by supporting smooth execution of transportation workflows.
Requirements
- Demonstrates strong administrative coordination and organizational skills in fast-paced operations environments.
- Communicates clearly and professionally by phone, email, and internal messaging platforms.
- Applies strong attention to detail and accuracy when maintaining documentation and transportation records.
- Demonstrates strong time management skills and ability to prioritize urgent transportation needs.
- Uses sound judgment and problem-solving skills to address scheduling conflicts and documentation issues.
- Works effectively across teams and maintains a service mindset supporting drivers and internal stakeholders.
- Demonstrates proficiency with Microsoft Office tools (Outlook, Excel, Word) and data tracking systems.
- Maintains confidentiality and professionalism when handling customer and operational information.
- High school diploma or equivalent required.
- At least 21 years of age.
- Valid driver's license with a good driving record.
- Able to pass pre-employment screening.
Nice To Haves
- Experience in transportation, logistics, dispatch, fleet operations, or delivery coordination is a plus.
Responsibilities
- Supports transportation scheduling and coordination by assisting with daily route assignments, driver communication, and delivery tracking.
- Maintains transportation documentation, including load records, delivery confirmations, pickup logs, and vehicle condition reports.
- Coordinates internally with Auction Operations, Sales, and Customer Service to ensure transportation requests and priorities are executed accurately.
- Communicates with dealers, customers, and internal stakeholders to confirm pickup/delivery details and resolve scheduling issues.
- Tracks transportation activity in systems and spreadsheets, ensuring accurate entry of route updates, delivery status, and service completion.
- Supports compliance and recordkeeping requirements, including maintaining organized files for DOT-related documentation as required.
- Assists with processing transportation-related invoices, paperwork reconciliation, and vendor documentation as assigned.
- Prepares regular reporting for leadership, including delivery performance, outstanding requests, and operational summaries.
- Supports department organization by maintaining supplies, documentation templates, and process tools used by drivers and transportation staff.
- Performs other duties as assigned.
Benefits
- Comprehensive benefits package
- Generous paid time off
- Paid holidays
- Matching 401(k)
- Career growth potential
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
