Transportation Operations Analyst

Jenis Splendid Ice Creams LLC.•Columbus, OH

8h•Hybrid

About The Position

We’re looking for a Transportation Operations Analyst to join our team in Columbus, OH and report to the Transportation Manager. As a part of Jeni’s Transportation Team, this position works to deliver ice cream and other products to our scoop shops, grocery partners and warehouses across the country. This position oversees daily operational tasks including load tendering, routing, dispatching, and tracking/tracing shipments. This role will work cross functionally with Jeni’s teammates and external partners. The ideal candidate will exemplify the talent, hustle, guts, resilience, and empathy for which we recruit. Hybrid Work Environment: This position follows a hybrid schedule, with Mondays and Fridays working from home and Tuesdays, Wednesdays, and Thursdays working from our Columbus office. OUR COMPANY: Jeni’s Splendid Ice Creams is a modern American ice cream company dedicated to making better ice creams and bringing people together. Founded in 2002 by James Beard Award-winning ice cream maker Jeni Britton—who introduced a modern, ingredient-driven style of ice cream making that revolutionized the industry, forever changing the way ice cream is made—Jeni’s has emerged over the past two decades as the new standard by which all other ice creams are judged. Today, the creative-led, community-spirited company is a certified B Corporation with 80 scoop shops (and counting), an online shop with nationwide shipping at jenis.com, and distribution in top grocery stores across the country. OUR MISSION: Team Jeni's is a nationwide team of people who bring their talent, hustle, guts, resilience and empathy (lots of heart, too) to making better ice creams and bringing people together. Working at Jeni's means devotion to service. Serving by caring about ourselves, each other, our communities, ice creams and customers. We are a force for good!

Requirements

Minimum 3-5 years of experience in transportation, logistics, supply chain, operations, analytics, or relevant experience / college degree.
Proficient in Microsoft Office and Google Suite products with an emphasis on analysing data with Microsoft Excel / Google Sheets
ERP and TMS experience strongly preferred
Excellent communication and interpersonal skills
Be able to work in a rapid changing environment

Responsibilities

Routing, and optimizing freight and parcel shipments within Jeni’s supply chain
Using web based TMS platform (Portex) for all customer and supplier shipments
Owning the daily track and trace process for all freight shipments, and succinct communication to key stakeholders
Auditing invoices and report on costs associated with Jeni’s transportation operations
Participating in strategic discussions with third-party partners to improve service and meet Jeni’s goal of lowest sustainable cost
Managing white glove, time critical and high value shipment issues helping to meet Jeni’s organizational goals
Identifying areas for improvement and propose strategies to enhance execution across Jeni’s Logistics operations
Assisting in creation of SOPs for Jeni’s Transportation team
Producing detailed metric tracking and reports to present to Jeni’s leadership team
Leading process improvement initiatives with Transportation
Working cross-functionally with other Jeni’s departments to make sure all customers’ needs are met
Leading continuous improvement projects related to reducing cost and/or increasing delivery service

Benefits

Competitive compensation
Excellent insurance (health, dental, vision)
Paid time off, including sick, vacation, and holiday pay
401k participation and 4% match on 401k contributions after 3 months of employment
A one-month paid sabbatical after 3 years of continuous service
Annual paid day to volunteer for a non-profit organization that matters to you
50% discount at Jeni’s Scoop Shops and online

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume